Premium Sales Executive in Manchester

We are Legends Global! Legends Global delivers world-class solutions in sport, entertainment, and live events, combining international expertise with a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise, and Attractions. We partner with leading clients to create memorable experiences worldwide. Committed to inclusion, diversity, and innovation, we foster a collaborative culture guided by our values — Align, Scale, Connect, Team, Win — where every team member can thrive and make an impact.

About the Venue: A true powerhouse of live entertainment, AO Arena is one of the enigmatic indoor arenas on the planet, welcoming more than 30 million fans since 1997. From era-defining music moments to major sporting spectacles, the arena sits at the heart of Manchester’s global reputation for live events. Following a £50 million transformation, AO Arena continues to set the standard of live entertainment both in Manchester and on the world stage.

About the Role: Support AO Arena’s premium offering by delivering high-quality sales administration, client management, and event execution across Corporate & Events (C&E) and VIP hospitality. Acting as a key link between clients, Sales Managers, and internal teams, you’ll manage enquiries, create proposals, coordinate site visits, and oversee delivery from booking through to post-event feedback. As the main contact for premium clients, you’ll ensure a seamless, first-class experience while maintaining accurate data and meeting all contractual commitments. You’ll also support revenue growth by managing sales pipelines, progressing contracts, and identifying upsell opportunities. Working closely with Sales, Operations, Hospitality, and VIP teams, you’ll help deliver exceptional event-day experiences with a strong focus on guest satisfaction and service excellence.

What’s in it for you? Hosting events is what we do best, and we want our People to experience that too – enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard with us, but you will be rewarded with lots of time to relax and rest with 25 days annual leave. We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of while you contribute to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield, we will support these unexpected costs. For you and any children. We understand that from time to time, you may need a bit of support to get back to feeling your best. To support this, we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) that focuses on mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global, you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute—join our Cycle to Work Scheme and turn every ride into a win for you and the planet. Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team.

You’ll be responsible for:

• End-to-end ownership of premium client relationships – acting as the primary point of contact for AO Arena’s premium members, managing enquiries, sharing show updates, and proactively enhancing the client experience.
• Responsibility for converting enquiries into revenue – producing costed proposals and bid documents, progressing opportunities through to contract stage, and supporting upselling and relationship-building with new and existing clients.
• Coordination and delivery of premium event experiences – overseeing suite bookings, ticketing, guest lists, catering requirements and live event materials, while supporting on-site delivery as a Premium Host.
• Collaboration across teams to drive seamless execution – working closely with sales, operations and catering teams to ensure smooth delivery, gather client feedback, and resolve any service issues effectively.
• Management of data, systems, and promotional support – maintaining accurate client records and databases, monitoring sales pipelines, supporting marketing and content activity, and providing administrative support to the wider sales team.

You will have:

• Strong experience in premium client-facing environments – bringing proven expertise in sales administration, hospitality or events, with the confidence to act as a primary contact for VIP and premium clients.
• Excellent organisation and commercial awareness – managing multiple enquiries, contracts and deadlines while producing costed proposals and supporting opportunities through to successful conversion.
• A solid understanding of sales processes and systems – confidently managing pipelines, monitoring enquiry progression, maintaining CRM data, and ensuring compliance with sales procedures.
• A collaborative, hands-on approach to delivery – working cross-functionally with sales, operations, hospitality and catering teams, supporting site visits, live events, and resolving issues professionally.
• A proactive and client-focused mindset – building lasting relationships, identifying upselling opportunities, contributing to promotional activity, and using data and feedback to continuously enhance the client experience.

Inclusive Workplace: At Legends Global, we’re shaping a greener, faster, and more innovative future for the entertainment industry — and there’s never been a better time to join us. We’re an inclusive organisation built on trust, collaboration, and respect, where every voice matters. We value diversity, equal opportunity, and flexible working, and we’re committed to a fair and accessible recruitment process for all. If you require any adjustments, please let us know.