F&B Technology Coordinator F&B · Corporate HQ, Manchester, Legends HQ London

About Legends Global

Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win, we create a culture where everyone has the opportunity to thrive.

About the Role

To be responsible for the daily operation and logistics of all F&B business systems to ensure reliability, availability and the performance meets the business needs and requirements to deliver F&B revenue and growth across both Legends Global European region.

What we can offer

• Access to discounted tickets to unleash your superfan for all your favourites.
• 25 days annual leave.
• Life Assurance policy.
• A healthy contribution of 5% Pension.
• Support with unexpected costs through Healthshield.
• Employee Assistance Programme (EAP) to support mental health in the workplace.
• Eye care vouchers and a contribution towards any glasses required.
• Cycle to Work scheme.
• Employee Referral Scheme.

Key Responsibilities

• Responsible for the UK asset management and technology logistics.
• Lead onsite technical support, setup and the coordination of the Technical Operations Team, in collaboration with the Technical Systems Controller.
• Implement, lead and police best practices striving for operational excellence within the Technical Operations Team.
• Create a framework for all troubleshooting within the F&B Technology remit.
• Coordination of the Legends Global EPOS system to ensure business continuity.
• Assist with any backend database configuration as and when required.
• Support the Commercial Procurement Director EU in innovation and mobilization projects.
• Collaboration with F&B technology partners to implement the delivery of the technology roadmap consisting of development, NPD, AB testing.
• Delivery and coordination of internal technology stack roadmap with OKRs methodology with both long-term and short-term objectives.
• Continuation and development of all cashless venues with the objective to become industry leaders within this tech stack.
• Post event operational analysis and reporting to provide insight on agreed KPI metrics.
• Coordination of a blueprint program for training purposes.
• Adapt commercial awareness to support all operational decision-making processes driving revenue growth and operational excellence.

We are looking for someone with:

• Good IT technical operational or engineer background will be advantageous.
• Experience in EPOS, PSP, E-Commerce, SAS modeling and IT infrastructure.
• Understands the train and trainer model for operational end users.
• Experience in coordination of event day team members within the hospitality industry.
• Self-starter with excellent coordination skills.
• Excellent communication and stakeholder engagement skills.

Any offer of employment will be subject to satisfactory pre-employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Inclusive Workplace

At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.

GENERAL INFORMATION

The requirements of the business are such that it is necessary to have a flexible approach and therefore some business-related travel to be able to work at our venues and operational sites will be required.