At a Glance
- Tasks: Install and support tech solutions for exciting live events at Olympia London.
- Company: Legends Global, a leader in sport and entertainment experiences.
- Benefits: Enjoy discounted event tickets, 25 days leave, and health support.
- Other info: Join a diverse team committed to innovation and community impact.
- Why this job: Be part of a dynamic team delivering unforgettable experiences in a fast-paced environment.
- Qualifications: Experience in cabling and customer service skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
About Legends Global
Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win, we create a culture where everyone has the opportunity to thrive.
The Venue Olympia is more than an exhibition venue, conference centre and live-event space - it’s an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm.
About the Role
As an Event IT Technician, you will play a key role in delivering reliable technology and connectivity services across Olympia London’s exhibitions, conferences, and live events. You will be responsible for installing and supporting wired and wireless network solutions, including CAT5e cabling, internet services, and event technology infrastructure. Working closely with clients, organisers, exhibitors, and internal teams, you will provide 1st line technical support during live events, ensuring connectivity issues are resolved quickly and services operate seamlessly. This is a hands-on, customer-facing role suited to someone who enjoys working in a fast-paced event environment and delivering exceptional technical support.
What we can offer
- Access to discounted tickets to unleash your superfan for all your favourites.
- 25 days annual leave.
- Life Assurance policy.
- A healthy contribution of 5% Pension.
- Support with unexpected costs through Healthshield.
- Employee Assistance Programme (EAP) to support mental health in the workplace.
- Eye care vouchers and a contribution towards any glasses required.
- Cycle to Work scheme.
- Employee Referral Scheme.
Key Responsibilities:
- Be the technical lead for an event installation and present key information for review at pre-event meetings.
- Mark-up event floor plans with cabling and Wi-Fi requirements.
- Install event CAT5e cabling, including termination, jumping & testing.
- Provide equipment as ordered (i.e. hubs, access points, patch leads, etc).
- Provide port allocation information to the network team.
- Provide data connectivity assistance and first line support throughout tenancy period.
- Provide support for telephone services throughout the tenancy period.
- Recording, communicating, and escalating all appropriate tickets.
- Recover any equipment after event.
- Remove all voice and data cabling from exhibition floors and Organisers offices.
- Attend post-event debriefs.
- Ensure that all Health & Safety regulations are followed.
- Ensure that all equipment used comply with the Company’s Health and Safety standards.
We are looking for someone with:
- At least 1 year experience in a similar role.
- Cabling and terminating of CAT5e.
- Cable patching.
- Wireless technologies awareness.
- Excellent customer service skills and creative problem solving.
- Health and Safety awareness.
- IPAF license (Preferable but not essential).
Recruitment Process Outlined:
- 1st Stage-Intro with TA Team
- 2nd Stage-Interview with hiring team
Any offer of employment will be subject to satisfactory pre-employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.
Inclusive Workplace
At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
