At a Glance
- Tasks: Serve food and drinks at Chelsea FC's iconic Stamford Bridge during matchdays.
- Company: Join Legends Global, the official Food & Beverage partner of Chelsea FC.
- Benefits: Enjoy competitive pay, flexible shifts, and weekly payments.
- Other info: Be part of an inclusive workplace committed to diversity and sustainability.
- Why this job: Experience the excitement of matchdays while working in a vibrant team atmosphere.
- Qualifications: Customer service experience and a passion for teamwork are preferred.
The predicted salary is between 12 - 15 £ per hour.
Be part of the matchday action at Chelsea FC’s Stamford Bridge. Legends Global is proud to be the official Food & Beverage partner at Chelsea FC, and we’re recruiting Casual Retail team members to work across food and drink kiosks at the iconic Stamford Bridge. This is a great opportunity to work Premier League matchdays and major stadium events on a flexible, casual basis, serving thousands of fans in a fast‑paced retail environment.
The Role
We’re looking for enthusiastic, reliable, and customer‑focused individuals who can work efficiently under pressure and deliver quick, friendly service. Retail staff play a vital role in keeping matchdays running smoothly by ensuring fans are served promptly, safely, and to a high standard. This role is ideal for those seeking flexible work that fits around other commitments.
Key Responsibilities
- Serve food and beverages from kiosks to general admission customers
- Operate a cashless EPOS system to take orders and process payments accurately
- Prepare and portion food items in line with set standards
- Deliver fast, efficient service during peak matchday periods
- Maintain clean, tidy, and well‑stocked kiosk areas throughout shifts
- Follow all food safety, hygiene, and health & safety procedures
- Adhere to licensing laws and apply Challenge 25 where required
- Work collaboratively with team members and supervisors to support smooth operations
Please note: this position may require the preparation and handling of pork products.
What we're looking for
- Previous retail, food service, or customer‑facing experience is desirable
- Confident interacting with customers in a busy environment
- Ability to work quickly and accurately under pressure
- Strong teamwork and communication skills
- Able to work evenings, weekends, and high‑energy matchdays
- Reliable, punctual, and enthusiastic
- Able to commute to Stamford Bridge
What's in it for you?
- Competitive hourly pay for matchdays and events at Stamford Bridge
- Flexible, casual shifts – choose matchdays and events that fit around your lifestyle and other commitments
- Weekly pay for all shifts worked
- The chance to work in a buzzing matchday atmosphere, supporting Chelsea FC home fixtures and major stadium events
- Join a friendly, fast‑paced team delivering top‑class food & beverage hospitality
Inclusive Workplace
We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.
Casual Retail Team in London employer: Utilita Arena
Legends Global offers an exciting opportunity to be part of the vibrant matchday atmosphere at Chelsea FC's Stamford Bridge. As a Casual Retail Team member, you'll enjoy competitive pay, flexible shifts that fit your lifestyle, and the chance to work in a dynamic environment serving passionate fans. With a commitment to inclusivity and employee growth, Legends Global is dedicated to creating a rewarding workplace where you can thrive while contributing to unforgettable experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Retail Team in London
✨Tip Number 1
Get to know the venue! Familiarise yourself with Stamford Bridge and its layout. This will help you feel more confident when interacting with fans and serving them quickly during matchdays.
✨Tip Number 2
Practice your customer service skills! Think about how you can make each fan's experience memorable. A friendly smile and quick service can go a long way in creating a positive atmosphere.
✨Tip Number 3
Be ready for the rush! Matchdays can get hectic, so prepare yourself to work efficiently under pressure. Keep calm, stay organised, and remember that teamwork is key to keeping things running smoothly.
✨Tip Number 4
Apply through our website! We want to see your enthusiasm and skills shine through. Plus, it’s the best way to ensure your application gets noticed by the right people at Legends Global.
We think you need these skills to ace Casual Retail Team in London
Some tips for your application 🫡
Show Your Enthusiasm:When you're writing your application, let your passion for the role shine through! We want to see that you're excited about working at Stamford Bridge and serving fans on matchdays. A bit of personality goes a long way!
Tailor Your Experience:Make sure to highlight any previous retail or customer service experience you have. We’re looking for reliable and customer-focused individuals, so connect your past roles to what we need in this position.
Keep It Clear and Concise:We appreciate a straightforward application. Stick to the point and make it easy for us to see why you’d be a great fit. Use bullet points if it helps to keep things organised!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Utilita Arena
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of the Casual Retail Team position. Familiarise yourself with serving food and beverages, operating cashless systems, and maintaining kiosk cleanliness. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering quick and friendly service, think of examples from your past experiences where you've excelled in customer service. Be ready to discuss how you handle busy environments and ensure customer satisfaction, especially during peak times.
✨Demonstrate Team Spirit
Teamwork is crucial in a fast-paced setting like Stamford Bridge. Prepare to share instances where you've worked collaboratively with others. Highlight your communication skills and how you support your teammates to keep operations running smoothly.
✨Be Ready for the Matchday Atmosphere
This job is all about the excitement of matchdays! Show your passion for sports and the vibrant atmosphere at Chelsea FC. Mention any relevant experiences you've had in similar environments, and express your eagerness to contribute to the buzz of the stadium.
