F&B Manager (Retail) F&B · York Racecourse

F&B Manager (Retail) F&B · York Racecourse

Full-Time 29700 - 36300 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage exciting events and ensure top-notch service at York Racecourse.
  • Company: Join Legends Global, a leader in sport and entertainment with a vibrant culture.
  • Benefits: Enjoy 25 days annual leave, health support, and a solid pension plan.
  • Other info: Flexible working arrangements and a commitment to diversity and inclusion.
  • Why this job: Be part of a dynamic team that creates unforgettable experiences for guests.
  • Qualifications: Experience in hospitality and event management is a plus.

The predicted salary is between 29700 - 36300 £ per year.

About Legends Global

Legends Global is redefining excellence in sport, entertainment and live events.

With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality.

We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide.

Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration.

Guided by our values of Align, Scale, Connect, Team and Win... we create a culture where everyone has the opportunity to thrive.

The Venue

York Racecourse ranges from the operation of fast-paced, high-volume kiosks, bars and food outlets in the public areas to elegant and intimate fine dining experiences within the many hospitality boxes and restaurants.

We have provided catering services at the racecourse for over 40 years and has a dedicated team of 20 full time York Racecourse Hospitality colleagues including chefs, event managers and sales executives.

In addition, up to 900 catering colleagues’ members are deployed across the course on a race day.

About the Role

To support the Senior F&B Managers to manage their team and ensure that the delivery of the Conferencing & Events and Bars & Retail business is provided to a high standard.

What we can offer

You will work hard at Legends Global, but you will be rewarded with lots of time to relax and rest with

25 days annual leave

We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you’re contributing to our success with our

Life Assurance policy.

A healthy contribution of

5% Pension so that your golden years are spent ticking off the items on your bucket list.

Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of

Healthshield ; Legends Globalwill support with these unexpected costs. For you and any children.

We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an

Employee Assistance Programme (EAP) to support mental health in the workplace.

We are visionaries: both physically and metaphorically! When you join Legends Globalyou will be entitled to eye care vouchers and a contribution towards any glasses you require.

  • Pedal your way to a greener, healthier commute—join our
  • Cycle to Work scheme and turn every ride into a win for you and the planet
  • Great people know great people! Refer a friend through our
  • Employee Referral Scheme and get rewarded for helping us build an amazing team

Key Responsibilities

  • Oversee and manage retail, conference and banqueting events as allocated ensuring client requirements are met as per function sheet.
  • To aid career development you would assist at one of the smaller regional racecourses within the group.
  • To liaise with all departments to assist with the smooth running of events, ensuring at all times that the high standards expected at the venue are maintained and adhere to the SOP’s
  • Support the race day set up and area management.
  • Ensure that all FOH & BOH areas are clean and tidy for C&E events.
  • Work within the parameter of the P&L and achieve the targets set by the Head of F&B
  • Assist with Epos & Stock taking management.
  • Ensure all event invoicing and billing is carried out accurately and promptly
  • Assist the staffing team to deliver recruitment & onboarding for C&E service staff.
  • Ensure adherence to company policy on cash handling and all associated procedures.
  • To ensure compliance with all food hygiene legislation and that staff at all times comply with Health & Safety regulations; to pursue any training requirements needed for specialist areas.
  • Understand market trends to develop and enhance our offer and delivery.
  • Work with the Senior F&B Team to develop the Retail and F&B offers.

We are looking for someone with

  • Oversee and manage retail, conference and banqueting events as allocated ensuring client requirements are met as per function sheet.
  • To aid career development you would assist at one of the smaller regional racecourses within the group.
  • To liaise with all departments to assist with the smooth running of events, ensuring at all times that the high standards expected at the venue are maintained and adhere to the SOP’s
  • Support the race day set up and area management.
  • Ensure that all FOH & BOH areas are clean and tidy for C&E events.
  • Work within the parameter of the P&L and achieve the targets set by the Head of F&B
  • Assist with Epos & Stock taking management.
  • Ensure all event invoicing and billing is carried out accurately and promptly
  • Assist the staffing team to deliver recruitment & onboarding for C&E service staff.
  • Ensure adherence to company policy on cash handling and all associated procedures.
  • To ensure compliance with all food hygiene legislation and that staff at all times comply with Health & Safety regulations; to pursue any training requirements needed for specialist areas.
  • Understand market trends to develop and enhance our offer and delivery.
  • Work with the Senior F&B Team to develop the Retail and F&B offers.

Recruitment Process Outlined

  • 1st Stage- Intro with Talent Team
  • 2nd Stage -Meeting with Venue Team

Any offer of employment will be subject to satisfactory pre‑employment checks.

These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check.

All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Inclusive Workplace

At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future.

There’s never been a better time to join our team.

We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.

Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities.

This commitment begins with our recruitment and selection process.

We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application.

We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.

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F&B Manager (Retail) F&B · York Racecourse employer: Utilita Arena

Utilita Arena in Manchester is an excellent employer, offering a dynamic work environment where creativity and collaboration thrive. With a focus on employee growth, the venue provides opportunities for professional development and training, ensuring that team members can enhance their skills while contributing to memorable events. The vibrant culture and commitment to exceptional customer experiences make it a rewarding place to work for those passionate about hospitality and events.

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Contact Details:

Utilita Arena Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land F&B Manager (Retail) F&B · York Racecourse

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Utilita Arena. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Utilita Arena

Don't be shy about reaching out to Utilita Arena directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace F&B Manager (Retail) F&B · York Racecourse

Event Management
Client Liaison
Team Leadership
Food Hygiene Compliance
Health & Safety Regulations
P&L Management
Stock Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Utilita Arena and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Utilita Arena

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!