At a Glance
- Tasks: Lead food and beverage operations at exciting events, ensuring top-notch service and quality.
- Company: Join Legends Global, a leader in sport and entertainment with a focus on innovation.
- Benefits: Enjoy 25 days annual leave, health coverage, pension contributions, and more perks.
- Other info: Be part of a diverse team committed to inclusion and growth.
- Why this job: Make a real impact in a dynamic environment while developing your career in hospitality.
- Qualifications: Experience in banqueting management and a passion for exceptional customer service.
The predicted salary is between 31500 - 38500 £ per year.
About Legends Global
Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win, we create a culture where everyone has the opportunity to thrive.
The Venue
Our catering provision at York Racecourse ranges from the operation of fast-paced, high volume kiosks, bars and food outlets in the public areas to elegant and intimate fine dining experiences within the many hospitality boxes and restaurants. We have provided catering services at the course for over 30 years and have a dedicated, stand-alone team of 40 full-time York Racecourse Hospitality colleagues including chefs, event managers and sales executives. In addition, up to 900 catering colleagues are deployed across the course on a race day.
About the Role
As a Food & Beverage Manager, you will be responsible for ensuring the successful delivery of all food and beverage operations, consistently meeting customer expectations while maintaining our high standards of quality, service, and hospitality. You will oversee the planning, organisation, and day-to-day management of food and beverage services across a variety of events and venues. This includes managing operational schedules, coordinating teams, maintaining stock and supplier relationships, and ensuring all services are delivered efficiently and professionally. A key part of the role involves leading and developing team members through effective delegation, clear communication, and ongoing support. You will be responsible for ensuring staff understand their responsibilities, monitoring performance, and fostering a positive and productive working environment. This is a hands-on management position that combines operational excellence with creativity. You will have the opportunity to introduce new ideas, enhance the guest experience, and contribute to the development of innovative food and beverage offerings. Success in this role requires strong leadership, excellent organisational skills, commercial awareness, and a passion for delivering exceptional customer service.
What we can offer
- 25 days of annual leave plus bank holidays.
- Life Assurance policy to protect your loved ones.
- 5% pension contribution.
- HealthShield for unexpected medical costs.
- Employee Assistance Programme supporting mental wellbeing.
- Eye care vouchers and glasses contribution.
- Cycle to Work scheme.
- Free will writing service.
- Free mortgage advice.
- Northern Rail season ticket scheme.
Key Responsibilities:
- Work alongside the F&B team ensuring all race day & non-race day events are fully set up.
- Oversee and manage conference and banqueting events as allocated by the F&B Operations manager.
- Deliver good quality food and beverage products & service and develop the retail offer to enhance the customer experience.
- Ensure the retail operation achieves financial targets of revenue and profit.
- Supervise the retail F&B team at events and oversee all activities including sales, cashing up, stock control and management and cleaning.
- Ensure all event invoicing and billing is carried out accurately and promptly.
- Ensure adherence to company policy on cash handling and all associated procedures.
- Ensure compliance with all food hygiene legislation and that staff comply with Health & Safety regulations; pursue any training requirements needed for specialist areas.
- Liaise with all departments to assist with the smooth running of events, ensuring high standards are maintained and adhere to the SOP's.
- Work alongside Head of F&B to input and oversee development of points of sale in line with business needs and procedures.
- Develop relationship and manage vendors/sub-contractors at both racing and non-race day events.
We are looking for someone with:
- Banqueting management experience.
- Experience of working in an events-based environment.
- Strong interpersonal skills and the ability to make key decisions.
- A hands-on approach and be part of the service delivery.
- A thorough understanding of food hygiene and health & safety regulations.
- A desire to learn and develop your career.
- Personal license holder.
- Level 2 Food safety certificate.
Recruitment Process Outlined:
- 1st Stage-Intro with Talent Team
- 2nd Stage-Interview with Venue
Any offer of employment will be subject to satisfactory pre-employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and where relevant to the role, a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.
Inclusive Workplace
At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
F&B Manager F&B York Racecourse employer: Utilita Arena
Utilita Arena in Manchester is an excellent employer, offering a dynamic work environment where creativity and collaboration thrive. With a focus on employee growth, the venue provides opportunities for professional development and training, ensuring that team members can enhance their skills while contributing to memorable events. The vibrant culture and commitment to exceptional customer experiences make it a rewarding place to work for those passionate about hospitality and events.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Manager F&B York Racecourse
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Utilita Arena. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Utilita Arena
Don't be shy about reaching out to Utilita Arena directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Manager F&B York Racecourse
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Utilita Arena and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Utilita Arena
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
