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- Tasks: Lead dynamic teams at iconic venues and events across Yorkshire.
- Company: Join CGC Venues, part of Legends Global, a leader in live entertainment.
- Benefits: Earn £21.01 p/h, enjoy flexible hours, and receive paid training.
- Why this job: Experience diverse events while balancing work and life in a fun environment.
- Qualifications: 5+ years in hospitality management and strong leadership skills required.
- Other info: Opportunities for promotions and further training available.
The predicted salary is between 13 - 16 £ per hour.
Are you an experienced Bar or Hospitality Manager who thrives in a busy service and wants to experience working at some of Yorkshire's most iconic venues and events? Looking for some flexibility to manage the important things in life at the same time? Then this could be the role for you! We are on the lookout for casual Hospitality and Bar Managers to join the CGC team. As one of our Managers, you'll be leading one of our dedicated and driven teams across a variety of services from race days, to football matches, to banquets, to conferences, to airshows. This position covers a wider range of our events and venues meaning no two days are the same!
About Us: We are also the European Catering Division for Legends Global, the global leader in delivering live entertainment and events. CGC Event Caterers is a long-established caterer with decades of experience in the hospitality industry. We operate at venues of all sizes and have exclusivity at prominent sporting, entertainment, and cultural locations across the UK.
In the UK, we proudly operate at the following venues:
- Eight Yorkshire Racecourses, including the world-famous York Racecourse
- Yorkshire Event Centre – Harrogate
- The Sun Pavilion – Harrogate
- LNER Community Stadium – York
- Theatre Royal and Concert Hall – Nottingham
We also provide catering for a number of incredible events across the UK, including The Great Yorkshire Show, The Doncaster St Leger Festival, The Tickled Pink Gala and The Farnborough Airshow.
What we can offer:
- £21.01 p/h including holiday pay!
- Flexible hours
- The opportunity to work a variety of different events and venues
- Bi-weekly pay
- Paid travel time and mileage
- Paid induction and full training provided
- Accommodation provided for longer commutes
- Further training if requested and opportunities for promotions
Responsibilities:
- Oversee the daily operations of your assigned area of work
- Manage and lead the team within your area
- Run clear and concise briefings to staff
- Ensure that the CGC Standards of Excellence are adhered to at all times
- Provide the highest level of hospitality and/or bar service
- Ensure all records are updated and maintained during your service
- Setting up areas the days prior to the event to ensure full set up and preparation for service
- Report directly to the Head of F&B on site
- Handle customer feedback and resolve issues professionally and promptly
Some key areas which our managers work at include:
- Hospitality Boxes
- Restaurants - pre booked and walk ins ranging from 80-600 covers per race/match day
- Public Bars
- Corporate Bars
- Banquets
- Conferences
- Retail Outlets
Person Specification:
- Minimum 5 years experience in a hospitality or bar management role
- Prior experience leading a team and hosting briefings
- Access to own transport is desirable - you must be comfortable travelling to different venues
- Excellent customer service
- Excellent attention to detail and to be highly organised
- Ability to adapt and remain calm under pressure
- Despite being a casual position, ideally you will be able to work a number of our key venue dates - York Racecourse race days in particular.
Casual Hospitality and Bar Managers CGC Venues · CGC HQ - Leeds in Doncaster employer: Utilita Arena
Contact Detail:
Utilita Arena Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Hospitality and Bar Managers CGC Venues · CGC HQ - Leeds in Doncaster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality scene. Attend events, join local groups, and don’t be shy to chat with folks at venues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience managing teams or running events, make sure to highlight that in conversations. Share stories of how you’ve handled busy shifts or resolved customer issues – it’ll make you stand out!
✨Tip Number 3
Be flexible and open-minded! Since this role involves working at various events, being adaptable is key. Let potential employers know you’re ready to jump into different roles and tackle whatever comes your way.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining the CGC team. It shows initiative and gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Casual Hospitality and Bar Managers CGC Venues · CGC HQ - Leeds in Doncaster
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous roles in hospitality or bar management. We want to see how you've led teams and handled busy environments, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific events or venues you’re excited about working at, like the York Racecourse or The Great Yorkshire Show. It shows us you’re genuinely interested!
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep it professional. Share your passion for hospitality and customer service, but also let your personality shine through. We want to know the real you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at Utilita Arena
✨Know Your Venues
Familiarise yourself with the iconic venues and events CGC operates at. Research their history, the types of events they host, and any recent news. This will show your genuine interest and help you stand out during the interview.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team in a busy environment. Highlight how you managed challenges, maintained high service standards, and ensured customer satisfaction. This is crucial for a role that involves overseeing operations.
✨Demonstrate Flexibility
Since this role offers flexible hours, be ready to discuss your availability and willingness to adapt to different event schedules. Share experiences where you've successfully juggled multiple responsibilities or adapted to last-minute changes.
✨Customer Service Excellence
Prepare to discuss your approach to customer service. Have specific examples ready that illustrate how you've handled feedback or resolved issues professionally. This will show that you understand the importance of maintaining high hospitality standards.
