At a Glance
- Tasks: Deliver exceptional guest experiences at world-class events and venues.
- Company: Join Legends Global at the prestigious Coventry Building Society Arena.
- Benefits: Competitive pay, flexible shifts, weekly pay, and a friendly team environment.
- Other info: Flexible, casual work with opportunities for growth in the live events industry.
- Why this job: Be part of exciting live events while gaining valuable hospitality experience.
- Qualifications: Passion for hospitality, excellent communication skills, and a positive attitude.
The predicted salary is between 25000 - 31200 £ per year.
Be part of the team delivering exceptional guest experiences at one of the Midlands' leading destination venues. Legends Global is recruiting Hospitality Team Members to join the team at the Coventry Building Society Arena, supporting an exciting calendar of world-class sporting events, concerts, conferences, exhibitions, and premium hospitality experiences throughout the year. This is an exciting opportunity to work on a flexible, casual basis within one of the Midlands' premier destination venues, delivering outstanding service and creating memorable experiences for guests in a dynamic and prestigious environment.
The Role
We are seeking professional, and guest-focused individuals with a passion for hospitality. As a Hospitality Team Member, you will play a key role in delivering exceptional food and beverage service, ensuring every guest receives a warm welcome and an outstanding experience from arrival through to departure. Working across a variety of hospitality spaces, including premium lounges, suites, and exclusive event areas, you will represent the high standards of both Legends Global and Coventry Building Society Arena through impeccable service, attention to detail, and a commitment to excellence. This role is ideal for individuals looking for flexible work while gaining valuable experience within the premium hospitality and live events sector.
The Responsibilities
- Deliver exceptional food and beverage service across premium hospitality areas.
- Create memorable guest experiences through warm, attentive, and personalised service.
- Prepare and present food and beverages to the highest hospitality standards.
- Maintain excellent presentation, cleanliness, and organisation throughout service.
- Work collaboratively with colleagues to ensure seamless event delivery and guest satisfaction.
Please note: this position may require the preparation and handling of pork products.
What we're looking for
- A passion for hospitality and delivering outstanding guest experiences.
- Excellent communication and interpersonal skills with a professional approach.
- Ability to remain composed and attentive in a fast-paced event environment.
- Strong attention to detail and commitment to high service standards.
- Reliable, positive, and flexible, with availability to work evenings, weekends, and event days.
What's in it for you?
- Competitive Rate of Pay - Earn a strong hourly rate for your work.
- Flexible Working - Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance.
- Weekly Pay - Get paid week for the shifts you've worked.
- Sociable Workforce - Join a diverse and friendly team from across the city.
- Opportunities to Grow - Gain valuable experience in the live events industry and access to opportunities across Legends Global.
This role is offered on a casual, event-based basis, with evening and weekend work aligned to matchdays and arena events. Any work offered will be subject to satisfactory pre-employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and - where relevant to the role - a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.
About Legends Global
Legends Global helps bring live sport, entertainment, and events to life. From matchdays to major events, we deliver great food, great service, and unforgettable fan experiences at some of the world's biggest venues. We're all about working as one team, supporting each other, and creating an environment where everyone feels welcome and valued—whether you're working your first shift or you're a seasoned events pro. Our culture is built on teamwork, energy, and pride in what we do, with flexible opportunities that fit around your lifestyle.
If you're passionate about hospitality, enjoy working at prestigious live events, and take pride in delivering exceptional service, Legends Global offers the perfect opportunity to be part of something special.
Inclusive Workplace
At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
Hospitality Assistant Venues · Coventry Building Society Arena employer: Utilita Arena
Utilita Arena in Manchester is an excellent employer, offering a dynamic work environment where creativity and collaboration thrive. With a focus on employee growth, the venue provides opportunities for professional development and training, ensuring that team members can enhance their skills while contributing to memorable events. The vibrant culture and commitment to exceptional customer experiences make it a rewarding place to work for those passionate about hospitality and events.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant Venues · Coventry Building Society Arena
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Utilita Arena and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality Assistant Venues · Coventry Building Society Arena
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Utilita Arena that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Utilita Arena.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Utilita Arena get a sense of who you are beyond your experience!
How to prepare for a job interview at Utilita Arena
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Utilita Arena and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
