At a Glance
- Tasks: Deliver unforgettable matchday experiences at Emirates Stadium with a friendly hospitality team.
- Company: Join Legends Global, the official Food & Beverage partner at Arsenal FC.
- Benefits: Competitive pay, flexible shifts, and weekly payments for matchdays and events.
- Other info: Enjoy a buzzing atmosphere while working with a supportive and inclusive team.
- Why this job: Be part of the excitement at Premier League matches and major stadium events.
- Qualifications: No experience needed; just bring your enthusiasm and great customer service skills.
The predicted salary is between 12 - 15 £ per hour.
Deliver unforgettable matchday experiences at one of football’s most iconic venues. Legends Global is proud to be the official Food & Beverage partner at Arsenal FC, and we’re now recruiting Casual Hospitality team members to join our matchday and events team at the iconic Emirates Stadium. Whether you’re an experienced hospitality professional or looking to gain experience in one of the UK’s most exciting live‑event environments, this is a fantastic opportunity to work at Premier League matchdays and major stadium events on a flexible, casual basis.
The Role
We’re looking for enthusiastic, reliable, and customer‑focused individuals who thrive in fast‑paced environments and enjoy delivering great service. Previous hospitality or bar experience is welcome but not essential — what matters most is a positive attitude, strong work ethic, and passion for creating memorable guest experiences. This role is ideal for those seeking flexible work around studies, other jobs, or personal commitments.
Key Responsibilities
- Serve food and drinks to guests in a friendly, professional manner
- Take and process orders accurately and efficiently
- Deliver outstanding customer service, ensuring every guest has a positive matchday experience
- Follow licensing laws and apply Challenge 25 at all times
- Keep service areas clean, tidy, and fully stocked throughout shifts
- Work collaboratively as part of a busy hospitality team in a live‑event environment
What we're looking for
- Previous hospitality or bar experience is desirable, but not essential
- Confident and comfortable in a customer‑facing role
- Strong communication and customer service skills
- Able to work evenings, weekends, and high‑energy matchdays
- Reliable, punctual, and enthusiastic
- Able to commute to Emirates Stadium
What's in it for you?
- Competitive hourly pay for matchdays and events at Emirates Stadium
- Flexible, casual shifts – choose matchdays and events that fit around your lifestyle and other commitments
- Weekly pay for all shifts worked
- The chance to work in a buzzing matchday atmosphere, supporting Arsenal FC home fixtures and major stadium events
- Join a friendly, fast‑paced team delivering top‑class food & beverage hospitality
About Legends Global
Legends Global helps bring live sport, entertainment, and events to life. From matchdays to major events, we deliver great food, great service, and unforgettable fan experiences at some of the world’s biggest venues. We’re all about working as one team, supporting each other, and creating an environment where everyone feels welcome and valued—whether you’re working your first shift or you’re a seasoned stadium pro. Our culture is built on teamwork, energy, and pride in what we do, with flexible opportunities that fit around your lifestyle. If you enjoy fast‑paced environments, love live sport, and want to be part of something exciting on an event‑by‑event basis, Legends Global is the place for you.
Recruitment Process Outlined
As part of the application, candidates will be asked to record a short video response to a couple of questions, allowing us to get to know you beyond your CV. Applications and videos will be reviewed by the Legends Global team, with successful candidates invited to an induction and interview at Emirates Stadium. This role is offered on a casual, event‑based basis, with evening and weekend work aligned to matchdays and stadium events. Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.
Inclusive Workplace
At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Casual Hospitality Team Venues · Arsenal FC employer: Utilita Arena
Legends Global is an exceptional employer, offering a vibrant and dynamic work environment at the iconic Emirates Stadium. With flexible, casual shifts that fit around your lifestyle, competitive pay, and the opportunity to be part of a passionate team delivering unforgettable matchday experiences, this role is perfect for those seeking meaningful employment in the heart of live sports. Join us to thrive in a culture of teamwork and inclusivity, where every team member is valued and supported in their growth.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Hospitality Team Venues · Arsenal FC
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Utilita Arena and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Hospitality Team Venues · Arsenal FC
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Utilita Arena that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Utilita Arena.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Utilita Arena get a sense of who you are beyond your experience!
How to prepare for a job interview at Utilita Arena
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Utilita Arena and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
