At a Glance
- Tasks: Lead the Tea Bar at Stamford Bridge, ensuring top-notch service and operational excellence.
- Company: Join Legends Global, the official F&B provider for Chelsea FC, in a vibrant environment.
- Benefits: Enjoy 25 days annual leave, health cover, pension contributions, and more perks.
- Other info: Flexible working hours with opportunities for career growth in a dynamic team.
- Why this job: Be part of an iconic venue and make a real impact on fan experiences.
- Qualifications: Experience in café management, strong leadership, and a passion for customer service.
The predicted salary is between 28350 - 34650 £ per year.
The Venue
Home to one of the world’s most iconic football clubs, Stamford Bridge is a global stage for elite sport and unforgettable fan experiences.
Founded in 1905, Chelsea FC competes at the highest level of domestic and European football, supported by world‑class hospitality and non‑matchday events.
At the heart of West London sporting life, Legends Global works in partnership with Chelsea FC as their official F&B provider to deliver excellence on and off the pitch.
The Role
The Tea Bar operates Monday to Friday, 7.30–16:30, serving Chelsea FC employees, stadium visitors and members of the public.
The successful candidate will also on occasion be required to work Chelsea FC home fixtures and other stadium events, with flexibility outside of normal operating hours when required.
The Tea Bar Manager is responsible for leading the day-to-day operation of the Tea Bar at Stamford Bridge, ensuring the delivery of an outstanding customer experience whilst achieving operational, commercial and financial objectives.
The role will oversee all aspects of the Tea Bar operation, including service delivery, team leadership, food safety, stock management, financial performance and compliance.
- The Responsibilities
- Lead the daily operation of the Tea Bar, ensuring a consistently high standard of service, presentation and operational excellence.
- Deliver an efficient, customer-focused operation that meets the needs of Chelsea FC employees, visitors, contractors and the general public.
- Ensure the Tea Bar is fully prepared for daily trading, match days and stadium events.
- Maintain exceptional standards of cleanliness, presentation and food safety throughout the operation.
- Drive continuous improvements in operational efficiency, customer experience and service standards.
- Support the wider Food & Beverage operation during major events and where business demands require.
What we're looking for
- Proven leadership experience managing teams within a café, coffee shop, tearoom, or high-volume food & beverage environment, with a track record of coaching and developing people.
- Commercially minded, with experience managing budgets, controlling stock, and driving operational performance.
- Passionate about delivering exceptional customer service in fast-paced hospitality settings, with strong communication and problem‑solving skills.
- Solid understanding of Food Safety, HACCP, and Health & Safety regulations, ensuring full compliance and high operational standards.
- Confident using Microsoft Office and EPOS systems, with a flexible approach to working match days, weekends, and major stadium events.
What can we offer?
- 25 Days Annual Leave
- Work hard, rest well.
- Life Assurance
- Peace of mind knowing your loved ones are protected.
- 5% Pension Contribution
- Helping you prepare for a bright future.
- Healthshield Cover
- Support with dental, physio, counselling and more for you and your children.
- Employee Assistance Programme
- AXA Health support whenever you need it.
- Eye Care Support
- Vouchers and contributions towards glasses.
- Cycle to Work Scheme
- A greener, healthier commute.
- Employee Referral Scheme
- Recommend great people and get rewarded.
- Recruitment Process Outlined
- 1st Stage -Introductory Call with Talent Team
- 2nd Stage -Interview at the venue
Any offer of employment will be subject to satisfactory pre‑employment checks.
These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check.
All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.
Inclusive Workplace
At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future.
There’s never been a better time to join our team.
We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.
Join us and make a significant impact from day one.
We are committed to active inclusion, diversity, and equal opportunities.
This commitment begins with our recruitment and selection process.
We welcome discussions about flexible working arrangements.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application.
We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
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Café Manager employer: Utilita Arena
Utilita Arena in Manchester is an excellent employer, offering a dynamic work environment where creativity and collaboration thrive. With a focus on employee growth, the venue provides opportunities for professional development and training, ensuring that team members can enhance their skills while contributing to memorable events. The vibrant culture and commitment to exceptional customer experiences make it a rewarding place to work for those passionate about hospitality and events.
StudySmarter Expert Advice🤫
We think this is how you could land Café Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Utilita Arena. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Utilita Arena
Don't be shy about reaching out to Utilita Arena directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Café Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Utilita Arena and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Utilita Arena
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
