Assistant Event Operations Manager OVO Arena Wembley

About Legends Global

Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win, we create a culture where everyone has the opportunity to thrive.

The Venue

OVO Arena Wembley is one of the UK’s most iconic concert and events venues. With a history that stretches back to its days as the Empire Pool and Sports Arena, it has hosted everything from the 1948 and 2012 Olympics to unforgettable performances by some of the world’s greatest artists. For more than 60 years, legends like Queen, The Rolling Stones, The Beatles, David Bowie, Cher, Michael Jackson, Madonna and ABBA have all taken to our stage, making the 12,500‑capacity Arena a place where history is made.

About the Role

The Assistant Event Operations Manager is responsible for planning, coordinating, and delivering events at the venue, acting as the main link between internal teams, event organizers, promoters, and external contractors. This role ensures that events are executed successfully from confirmation to completion while maintaining high standards of client and customer service, health and safety compliance, and operational efficiency.

What we can offer

• Access to discounted tickets.
• 25 days annual leave.
• Life assurance policy.
• Pension contribution.
• Support with unexpected costs through Healthshield.
• Employee assistance programme (EAP) for mental health support.
• Eye care vouchers and contribution towards glasses.
• Cycle to Work scheme.
• Employee referral scheme.

Key Responsibilities

• Planning and executing events according to the venue’s calendar.
• Liaising with internal departments (ticketing, technical, security, front-of-house) and external stakeholders (clients, contractors, sponsors, statutory agencies).
• Preparing event plans, risk assessments, and security assessments.
• Acting as Duty Manager during events, making key operational decisions and managing emergencies if required.
• Ensuring safety compliance, crowd management, and smooth operational delivery.
• Supporting revenue maximisation through cost control and additional income opportunities.

Requirements

• Experience in event management/operations in music, entertainment, conference, or leisure venues.
• Experience with front-of-house management, crowd control, and basic production.
• Strong organisational and communication skills.
• IOSH Managing Safety certification preferred.
• Ability to work under pressure, including evenings and weekends.
• Team player who thrives in fast-paced environments.

Recruitment Process Outlined

• 1st Stage – Interview with Senior Operations Manager
• 2nd Stage – Case Study with Operations Director

Inclusive Workplace

At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.