Events & Hospitality Sales Executive F&B · York Racecourse

About Legends Global

Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win, we create a culture where everyone has the opportunity to thrive.

The Venue

York Racecourse ranges from the operation of fast-paced, high-volume kiosks, bars and food outlets in the public areas to elegant and intimate fine dining experiences within the many hospitality boxes and restaurants. We have provided catering services at the racecourse for over 40 years and have a dedicated team of 20 full-time York Racecourse Hospitality colleagues including chefs, event managers and sales executives. In addition, up to 900 catering colleagues are deployed across the course on a race day.

About the Role

The Events & Hospitality Sales Executive will be responsible for generating new business opportunities, converting enquiries into confirmed bookings, and managing the seamless transition from sales through to handover to Operations Team. Acting as a key link between clients, sales and operational teams, the role will ensure that every event is commercially maximised to the highest standard. Please note, a key requirement of this role is the ability to work on race days, which can include weekends and occasional evenings.

What we can offer

• 25 days annual leave
• Life Assurance policy
• 5% Pension contribution
• Healthshield support for unexpected costs
• Employee Assistance Programme (EAP) for mental health support
• Eye care vouchers and contribution towards glasses
• Cycle to Work scheme
• Employee Referral Scheme

Key Responsibilities:

• Manage the full sales process from initial enquiry through to confirmation and operational handover, preparing tailored proposals, quotations and contracts.
• Maximise sales opportunities across the racing and events calendar, negotiating commercially while maintaining profitability and customer satisfaction.
• Coordinate confirmed bookings, ensuring all client requirements, event details, timings, layouts, catering, AV and special requests are accurately captured and communicated.
• Prepare event documentation and operational briefs, working closely with Operations, Catering, Hospitality, AV and other stakeholders to ensure seamless event delivery.
• Act as a key point of contact for clients throughout the sales and planning process, building strong relationships and resolving queries efficiently.
• Support contracts, deposits, invoicing and payment tracking, ensuring accurate financial and event information is maintained.
• Maintain accurate CRM and event records, producing sales reports, forecasts and pipeline updates to support commercial decision-making and revenue targets.

We are looking for someone with:

• Experience in sales, events, hospitality, venue, hotel or customer service environments, with a strong focus on commercial results and customer satisfaction.
• Excellent communication, presentation and relationship-building skills, with confidence engaging with clients and colleagues at all levels.
• Highly organised with strong attention to detail and the ability to manage multiple priorities, deadlines and administrative tasks effectively.
• Commercially driven, proactive and solutions-focused, with a passion for hospitality and delivering exceptional customer experiences.
• Confident using Microsoft Office, CRM and booking systems, with strong coordination and organisational skills.
• Experience within conferences, events, hospitality venues, racecourses, stadia or hotels, with knowledge of selling hospitality or event packages desirable.
• Resilient, adaptable and positive, with the ability to work independently and as part of a team in a fast-paced environment.
• Existing local business or agency contacts and experience of event planning and operational delivery would be advantageous.

Recruitment Process Outlined:

• 1st Stage - Intro call with Talent Team
• 2nd Stage - Interview with the Hiring Manager

Any offer of employment will be subject to satisfactory pre-employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Inclusive Workplace

At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.