Field Service Engineer

Field Service Engineer

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Utilise Recruitment

At a Glance

  • Tasks: Maintain and repair cutting-edge parking technology across Essex, ensuring top-notch service.
  • Company: Join a market leader in intelligent parking solutions with a focus on innovation.
  • Benefits: Enjoy a competitive salary, company vehicle, healthcare, and 24 days holiday.
  • Other info: Dynamic role with opportunities for hands-on problem-solving and client interaction.
  • Why this job: Advance your technical career in a high-growth sector with full training provided.
  • Qualifications: Experience with payment terminals, networking basics, and electrical safety is essential.

The predicted salary is between 31500 - 38500 £ per year.

Location: Essex / East of England Territory

Salary: £30,000 - £38,000 + First-Time-Fix Bonus | Permanent | 40 Hours

Package: Company Vehicle, Fuel Card, 24 Days Holiday (+ Bank Holidays), Pension, Healthcare, Full Product Training

The Opportunity

We are supporting a market leader in intelligent parking solutions as they continue to expand their UK Field Service Engineering team. The company designs and manufactures proprietary parking technology here in the UK including pay terminals, ticketing kiosks, barrier access controls, and ANPR systems. We are seeking a hands-on, multi-skilled Field Service Engineer who brings strong core knowledge in payment terminal mechanics, basic network infrastructure, and safe electrical isolation. Full product-specific training is provided, making this an outstanding opportunity for engineers looking to advance their technical career in a specialist, high-growth sector.

Key Requirements & Technical Criteria

  • Credit Card & Payment Terminals TMS Calls: Proven understanding of Terminal Management System (TMS) calls, host communications, and initial payment terminal setup/maintenance.
  • Payment Kiosks: Experience diagnosing and servicing integrated credit card readers, chip-and-pin units, or unattended payment hardware.
  • Hands-on Networking Basics IP Setup & Connectivity: Ability to configure basic IP addresses, subnetting, and network settings on hardware components.
  • Cabling & Hardware: Direct experience with cable crimping (RJ45/Cat5e/Cat6), patch panel connections, neat cabling containment, and connecting network switches (e.g., Moxa industrial switches).
  • Electrical Safety Electrical Isolation: Safe isolation of low-voltage systems and mains power supplies before carrying out maintenance or component replacement. Comfort reading basic wiring diagrams and using multi-meters/test tools safely around power supplies.

Desirable Experience (Strong Advantage)

  • Barriers & Access Control: Servicing or installing automated car park barriers, gate systems, or access controllers.
  • ANPR / CCTV Cameras: Basic alignment, installation, or troubleshooting of ANPR (Automatic Number Plate Recognition) or IP CCTV camera units.
  • Routers & Switches: Configuring industrial switches, routers, or local wireless/wired network infrastructure.

Key Responsibilities

  • Carry out scheduled preventative maintenance (PPM), servicing, and emergency repairs across Essex and surrounding areas.
  • Troubleshoot complex electromechanical, low-voltage electrical, and software-related faults on kiosks, barriers, and cameras.
  • Install, terminate, test, and patch network cabling on client sites.
  • Perform safe electrical isolations prior to conducting internal repairs or modular replacements.
  • Deliver a high standard of client-facing customer service while maintaining accurate site reports.

Apply with your latest CV and I will be in touch to discuss via SMS, email or call to discuss the next steps of your application.

Field Service Engineer employer: Utilise Recruitment

At Utilise Recruitment, we pride ourselves on being an excellent employer, offering a supportive work culture that values flexibility and employee growth. Located in Twickenham, our Highway Inspector role not only provides a competitive salary and generous benefits package but also allows you to make a tangible impact on your community by ensuring the safety and quality of local streets. Join us to thrive in a dynamic environment where your expertise is recognised and rewarded.

Utilise Recruitment

Contact Details:

Utilise Recruitment Recruitment Team

We think you need these skills to ace Field Service Engineer

Communication Skills
Professionalism
Time Management
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis
Joinery Skills