At a Glance
- Tasks: Maintain and repair intelligent parking solutions across Essex, ensuring top-notch service.
- Company: Join a market leader in innovative parking technology with a supportive team.
- Benefits: Enjoy a competitive salary, company vehicle, healthcare, and 24 days holiday.
- Other info: Dynamic role with opportunities for career growth and hands-on experience.
- Why this job: Advance your technical skills in a high-growth sector with full product training.
- Qualifications: Experience with payment terminals, networking basics, and electrical safety is essential.
Location: Essex / East of England Territory
Salary: £30,000 – £38,000 + First-Time-Fix Bonus | Permanent | 40 Hours
Package: Company Vehicle, Fuel Card, 24 Days Holiday (+ Bank Holidays), Pension, Healthcare, Full Product Training
The Opportunity
We are supporting a market leader in intelligent parking solutions as they continue to expand their UK Field Service Engineering team. The company designs and manufactures proprietary parking technology here in the UK—including pay terminals, ticketing kiosks, barrier access controls, and ANPR systems. We are seeking a hands-on, multi-skilled Field Service Engineer who brings strong core knowledge in payment terminal mechanics, basic network infrastructure, and safe electrical isolation. Full product-specific training is provided, making this an outstanding opportunity for engineers looking to advance their technical career in a specialist, high-growth sector.
Key Requirements & Technical Criteria
To be successful in this role, candidates must possess demonstrable experience in the following core areas:
- Credit Card & Payment Terminals
- TMS Calls: Proven understanding of Terminal Management System (TMS) calls, host communications, and initial payment terminal setup/maintenance.
- Payment Kiosks: Experience diagnosing and servicing integrated credit card readers, chip-and-pin units, or unattended payment hardware.
- Hands-on Networking Basics
- IP Setup & Connectivity: Ability to configure basic IP addresses, subnetting, and network settings on hardware components.
- Cabling & Hardware: Direct experience with cable crimping (RJ45/Cat5e/Cat6), patch panel connections, neat cabling containment, and connecting network switches (e.g., Moxa industrial switches).
- Electrical Safety
- Electrical Isolation: Safe isolation of low-voltage systems and mains power supplies before carrying out maintenance or component replacement.
- Comfort reading basic wiring diagrams and using multi-meters/test tools safely around power supplies.
Desirable Experience (Strong Advantage)
While full product training is provided, candidates with prior experience in any of the following will be prioritized:
- Barriers & Access Control: Servicing or installing automated car park barriers, gate systems, or access controllers.
- ANPR / CCTV Cameras: Basic alignment, installation, or troubleshooting of ANPR (Automatic Number Plate Recognition) or IP CCTV camera units.
- Routers & Switches: Configuring industrial switches, routers, or local wireless/wired network infrastructure.
Key Responsibilities
- Carry out scheduled preventative maintenance (PPM), servicing, and emergency repairs across Essex and surrounding areas.
- Troubleshoot complex electromechanical, low-voltage electrical, and software-related faults on kiosks, barriers, and cameras.
- Install, terminate, test, and patch network cabling on client sites.
- Perform safe electrical isolations prior to conducting internal repairs or modular replacements.
- Deliver a high standard of client-facing customer service while maintaining accurate site reports.
Apply with your latest CV and I will be in touch to discuss via SMS, email or call to discuss the next steps of your application.
Field Service Engineer in Chelmsford employer: Utilise Recruitment
At Utilise Recruitment, we pride ourselves on being an excellent employer, offering a supportive work culture that values flexibility and employee growth. Located in Twickenham, our Highway Inspector role not only provides a competitive salary and generous benefits package but also allows you to make a tangible impact on your community by ensuring the safety and quality of local streets. Join us to thrive in a dynamic environment where your expertise is recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Chelmsford
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Utilise Recruitment as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Utilise Recruitment and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Utilise Recruitment’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer in Chelmsford
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Utilise Recruitment, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Utilise Recruitment, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Utilise Recruitment.
How to prepare for a job interview at Utilise Recruitment
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Utilise Recruitment offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Utilise Recruitment but also helps you get a feel for whether you’d thrive in that environment.
