At a Glance
- Tasks: Lead the client payments function, ensuring timely and accurate disbursement of funds.
- Company: Join United Talent Agency, a leader in the entertainment industry.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity for career growth and to drive continuous improvement in processes.
- Why this job: Make a real impact in finance while working with top talent in the industry.
- Qualifications: Experience in client accounting or finance, strong leadership, and communication skills.
The predicted salary is between 50000 - 60000 £ per year.
Requirements
- Proven experience in a client accounting, payments, or finance operations role within a fast-paced environment
- Strong understanding of payment processes, banking platforms, and financial controls
- Experience managing or supervising a team, with the ability to drive performance and accountability
- Highly organised with strong attention to detail and the ability to manage multiple priorities
- Confident communicator with the ability to build relationships across departments and seniority levels
- Proactive, solutions-focused mindset with a continuous improvement approach
- Experience with NetSuite or similar ERP systems preferred
What the job involves
United Talent Agency (UTA) is seeking an experienced Manager, Client Payments to join our growing Finance & Accounting team in London. This role will play a key part in leading the end-to-end client payments function across the UK business, ensuring timely, accurate, and controlled disbursement of funds to clients and third parties. Reporting into the Director, UK Client Accounting, and working closely alongside another Manager, the successful candidate will lead a team responsible for managing client inflows and outflows, reconciling accounts, processing artist statements, and ensuring compliance with tax and regulatory requirements.
The successful candidate will combine technical accounting expertise with strong leadership and communication skills, driving excellence in service delivery to agents, clients, and stakeholders.
- Manage, mentor, and develop the Client Payments team, ensuring accuracy, efficiency, and adherence to company standards
- Act as escalation point for complex payment and client account matters, providing timely and practical resolution
- Establish and monitor performance metrics, driving accountability, continuous improvement, and operational excellence
- Review and approve artist statements and payments, ensuring accuracy, timeliness, and compliance
- Monitor client account balances against show settlements in NetSuite, partnering with agent teams to resolve discrepancies
- Oversee FEU compliance, ensuring correct treatment, documentation, and readiness for quarterly submissions
- Build and maintain trusted relationships with Agents, Managers, Buyers, and external Accountants to facilitate efficient settlement processes
- Act as the primary point of ownership for the end-to-end client payments process, ensuring consistency, control, and clarity across all UK-serviced departments
- Partner closely with Agents, Assistants, Buyers, and internal teams to ensure smooth flow of funds, clear communication, and timely resolution of queries
- Collaborate with global Finance teams to align processes, share best practice, and manage cross-territory payment matters effectively
- Lead the payments workstream across system migrations and operational changes, ensuring accurate recording, clear audit trails, and no loss of control over funds held on account
- Support the onboarding of new departments into the UK servicing model, embedding standardised processes and ensuring a seamless transition
- Own and monitor key operational metrics (e.g. payment turnaround times, outstanding items, unreconciled balances), taking action where required
- Provide clear and regular reporting to senior management on performance, risks, and areas requiring escalation
- Ensure all payment activity is fully documented, compliant, and audit-ready at all times
- Drive continuous improvement across systems and workflows, identifying opportunities to increase efficiency, reduce risk, and enhance service delivery
- Deliver a high standard of service to both internal and external stakeholders, maintaining UTA’s standards of professionalism, confidentiality, and trust
Manager of Client Payments in London employer: UTA
United Talent Agency (UTA) is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong focus on employee development, UTA provides ample opportunities for growth and mentorship within its Finance & Accounting team, ensuring that every team member can excel in their role while contributing to the success of the organisation. The company fosters a culture of accountability and continuous improvement, making it an ideal place for professionals seeking meaningful and rewarding careers in client payments and finance operations.
StudySmarter Expert Advice🤫
We think this is how you could land Manager of Client Payments in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like UTA. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Manager of Client Payments in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to UTA.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on UTA's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at UTA
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with UTA.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at UTA will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former UTA employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
