The University of Sydney Business School is seeking two experienced Online Student Experience Advisors to help develop and deliver case management, onboarding and proactive retention support for online post-experience postgraduate students, applying the tier-based operating model to resolve or route enquiries to central or faculty services.
They deliver the student-facing stages of the end-to-end student journey and contribute to its development through touchpoint documentation, friction
#J-18808-Ljbffr
