ustwo is looking for an exceptional, high-impact Principal-level Client Partner to lead and scale our relationship with a global Fortune 100 enterprise. In this role, you will own the commercial growth, strategic vision, and overall health of a multi-million-pound account, serving as a trusted advisor to senior executive stakeholders.
The most critical mandate for this position is driving horizontal expansion, taking our core product design, technology, and strategic services into new business units, divisions, and geographies across the client’s global matrix. You will lead cross-functional delivery and product teams to deliver world-class digital products and transformational experiences while expanding our commercial footprint.As part of our global Client Partner community, you'll work closely with colleagues across regions to support opportunities, share knowledge, and ensure a seamless client experience.
- Significant experience leading and growing large-scale digital agency or consultancy accounts valued between £5M–£10M+ annually.
- Demonstrated success in expanding services horizontally across large, complex, matrixed enterprise organizations (Global 100 / Fortune 500).
- Proven ability to navigate complex stakeholder landscapes, negotiate at the senior levels, and establish trusted advisory relationships.
- Deep domain knowledge in digital product development, human-centered design, technology transformation, and emerging digital strategy.
- Deep understanding of revenue forecasting, margin optimization, commercial risk management, and pipeline tools (e.g., Pipedrive, Salesforce, CRC reporting).
- Flexible and willing to travel regularly across Europe and the US as required by client engagements.
- Inspiring, inclusive team lead who thrives on collaborating with multidisciplinary digital specialists to deliver tangible business outcomes.
- Skilled communicator, facilitator, and negotiator with excellent stakeholder management capabilities.
- Able to rapidly understand client contexts, build relationships quickly, and deliver impact with minimal onboarding.
Client Partner employer: ustwo
At ustwo, we pride ourselves on fostering a dynamic and inclusive work culture that encourages creativity and collaboration. As a Strategic B2B Marketing Copywriter, you will have the opportunity to grow your skills in a supportive environment while contributing to impactful projects that shape our brand's narrative. Located in a vibrant area, our office offers unique advantages such as flexible working arrangements and access to a network of innovative professionals, making it an excellent place for meaningful and rewarding employment.
