At a Glance
- Tasks: Lead the delivery of Microsoft Dynamics 365 projects and ensure customer satisfaction.
- Company: Dynamic tech firm based in Norwich with a hybrid work model.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a collaborative environment with excellent career advancement potential.
- Why this job: Make an impact by driving innovative solutions and leading diverse teams.
- Qualifications: Experience in Dynamics 365 project management and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for an experienced Dynamics 365 Delivery/ Project Manager to lead the end‑to‑end delivery of Microsoft Dynamics 365 programmes across Finance & Operations, Customer Engagement, and the Power Platform.
In this role, you will be accountable for successful project execution, customer satisfaction, financial performance, and team leadership, ensuring high‑quality, predictable delivery aligned to business outcomes. You will act as a trusted partner to our customers, driving value through strong governance, delivery excellence, and collaboration.
Your Role:
- Own the end‑to‑end delivery of Dynamics 365 implementations, rollouts, upgrades, and support engagements
- Lead large and complex D365 programmes across Finance, Supply Chain Management (SCM), Customer Engagement, Field Service, and Project Operations
- Drive delivery using Agile, Hybrid, and Waterfall methodologies, selecting the right approach based on programme needs
- Manage delivery against scope, schedule, quality, and cost baselines
- Oversee release planning, sprint reviews, UAT, cutover, and go‑live activities to ensure smooth and successful deployments
- Act as the primary point of contact for customer leadership and key stakeholders
- Build and maintain trusted advisor relationships with CXO, IT, and business teams
- Proactively manage risks, dependencies, and escalations, ensuring timely resolution
- Drive high levels of customer satisfaction (CSAT) and support long‑term account growth
- Own programme financials, including forecasting, budget control, and margin management
- Ensure delivery governance, reporting, and compliance with internal and customer standards
- Lead, mentor, and motivate cross‑functional delivery teams to achieve high performance and engagement
What you will bring:
- Proven experience in Delivery / Programme Management for Microsoft Dynamics 365
- Strong expertise in Dynamics 365 Finance & Operations and Supply Chain
- Experience delivering solutions across Customer Engagement and Power Platform
- Solid understanding of data analysis, data management, and Data Management Framework (DMF)
- Strong stakeholder management and communication skills, with the ability to engage senior leaders
- Experience managing complex programmes with multiple workstreams and dependencies
Hurry & apply for a more detailed conversation!
Senior Project Manager in Wolverhampton employer: UST
Join a dynamic and innovative team in Norwich, where we prioritise employee growth and collaboration. As a Senior Project Manager, you will benefit from a hybrid work model that promotes work-life balance, alongside opportunities for professional development in a supportive environment. Our commitment to excellence and customer satisfaction ensures that you will play a pivotal role in delivering impactful solutions while enjoying a culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager in Wolverhampton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what UST values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges UST might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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We think you need these skills to ace Senior Project Manager in Wolverhampton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at UST.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at UST. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at UST
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
