Transition Manager

Who we are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of over 30,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

You Are: A Transition Manager role with strong experience in managing highly complex digital transformations and other aspects, from technical, vendor and budget perspectives. We are supporting a global organisation on a multi-million-dollar, complex, multi-layered transformation. You will be joining our delivery management team (working within a team of four to six Transition Managers) embarking on the ambitious programme, working closely with peers, strategic business stakeholders and hybrid teams to realise the execution of the transition.

The Opportunity:

• Managing the transition and onboarding of a 300+ member team cut across different service lines/capabilities into on/near/offshore
• Responsible for due diligence and creating/executing the end-to-end transition and knowledge management plan for a workstream
• Partner with multiple internal and external stakeholders to prioritize and coordinate multiple programmes simultaneously whilst ensuring global alignment of priorities
• Managing domain, technology, and process transition
• Responsible for OCM activities
• Working with multiple practice heads to make sure the best practices are brought into the transition
• Well versed in transitioning programmes/services using both Scaled Agile and Waterfall methodologies to drive transformation

What you need:

• Purpose led, value driven Transition Manager with a track record of delivery transition with 10+ years’ experience in a global services environment (preferably in a managed services, multi-offering set up)
• Able to deliver on multiple priorities and take ownership for diverse workstreams ensuring smooth transition and setting up consistent high-quality delivery
• Experience of managing highly complex digital transformation programmes
• Ability to driving the transition in process engineering lead approach is mandatory.
• Experience working in a heavily offshored model
• Transition experience of Infrastructure/Enterprise Applications/Platforms
• Exceptional interpersonal skills – ability to synthesize complex issues and communicate effectively to generate positive outcomes.

What we believe: We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it’s those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion, and to place people at the center of everything we do.

• Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
• Humanity: Through business, we will better the lives of those less fortunate than ourselves.
• Integrity: We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement: UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.