At a Glance
- Tasks: Support daily operations by managing data and administrative tasks across multiple workstreams.
- Company: Join a dynamic team in Nottingham focused on operational excellence.
- Benefits: Enjoy a permanent role with competitive pay and opportunities for growth.
- Other info: Immediate start preferred; great for those looking to kickstart their career.
- Why this job: Be part of a team that values accuracy and teamwork while making a real impact.
- Qualifications: Experience in admin roles, strong Excel skills, and a detail-oriented mindset.
The predicted salary is between 30000 - 40000 £ per year.
Location: Nottingham
Permanent/ Fixed term contract for 12 months
Immediate joiners preferred
Applicants must be legally authorized to work in the United Kingdom without the need for current or future visa sponsorship.
We are looking for an organised and detail-focused Operations Administrator to support day-to-day operational delivery across multiple workstreams. This role is delivery-focused, requiring the ability to manage administrative and data driven tasks while consistently meeting Service Level Agreements (SLAs). You will work closely with internal teams, clients, and suppliers to ensure accurate data processing, responses to queries, and adherence to operational controls and procedures.
Responsibilities
- Maintain and update consumer and commercial data across client systems
- Manage workloads across multiple tasks to meet SLAs
- Monitor and manage shared client mailboxes
- Respond to operational queries from internal teams, clients, and suppliers
- Escalate risks, delays, or data issues promptly to support SLA delivery
- Use Microsoft Excel to track workloads, log activity, and support operational reporting
- Handle telephone communications where required, in line with client expectations and SLAs
- Follow client policies, procedures, and compliance requirements
Key Skills & Competencies
- Attention to Detail: Strong focus on accuracy and data integrity
- Workload Management: Ability to manage competing priorities
- Accountability: Takes ownership of tasks and follows through to completion
- Organisation: Plans and prioritises effectively
- Communication: Clear written and verbal communication with internal and external stakeholders
- Teamwork: Supports colleagues and contributes positively to team performance
Essential Experience
- Office-based administrative or operational role
- Experience working to SLAs or deadlines
- User of Microsoft Excel (tracking, logging, basic reporting)
- Comfortable working across multiple systems and processes
Desirable Experience
- Exposure to personal debt, insolvency, or financial services environments
- Experience working with shared mailboxes or operational queues
- Understanding of compliance-driven or regulated processes
Skills: knowledge process outsourcing, business process management, client interaction, data analysis
Operations Administrator with MS-Excel ( Associate III - BPM) in Nottingham employer: UST
Join a dynamic team in Nottingham as an Operations Administrator, where your attention to detail and organisational skills will be valued in a supportive work culture. We offer a permanent position with opportunities for professional growth, competitive benefits, and a collaborative environment that prioritises employee well-being and development. Experience the unique advantage of working in a vibrant city while contributing to meaningful operational success.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator with MS-Excel ( Associate III - BPM) in Nottingham
✨Get to Grips with Data Visualisation Tools
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✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like UST!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Operations Administrator with MS-Excel ( Associate III - BPM) in Nottingham
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at UST, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at UST
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with UST’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
