Cloud Infrastructure Service Desk Analyst (1-Year Contract) in Leeds

A global IT services provider is seeking a Service Desk Analyst for a 1-year fixed term contract in Leeds. This entry-level role involves serving as the first point of contact for IT support, providing high-quality service, and resolving issues for internal users. Ideal candidates will have experience in customer service, be familiar with Windows 10, Active Directory, and ServiceNow, and possess strong problem-solving skills. Shift patterns are 24×7, and the role emphasizes teamwork and process improvement. #J-18808-Ljbffr