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For Companies At a Glance
- Tasks: Support and enhance UST's enterprise device ecosystem for a seamless user experience.
- Company: Join a leading tech company in London with a focus on innovation.
- Benefits: Competitive pay, hands-on experience, and opportunities for professional growth.
- Why this job: Make a real impact by improving device deployment and user satisfaction.
- Qualifications: Bachelor’s degree in IT or related field; experience with various platforms required.
- Other info: Collaborative environment with a chance to work on exciting tech initiatives.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Role Description
IT Device Engineer – UST
Location: London
Employment Type: 6‑Month Fixed‑Term Contract
Work Model: Onsite
Overview
The IT Device Engineer will support UST’s enterprise device ecosystem by improving deployment workflows, enhancing self‑service provisioning, and ensuring a smooth end‑user device experience. This role is fully onsite in London and requires strong collaboration with engineering, operations, and support teams.
Key Responsibilities
- Enhance device deployment, configuration, and lifecycle management processes.
- Develop and test improvements for Self‑Service Provisioning.
- Gather and interpret end‑user feedback via surveys, interviews, and focus groups.
- Collaborate with global technical and business teams on device engineering initiatives.
- Maintain and update knowledge base and documentation for device and endpoint services.
- Provide training and guidance to users across technical and non‑technical teams.
Required Skills & Experience
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
- Hands‑on experience with Windows, macOS, iOS, and Android platforms.
- Experience managing large multi‑platform enterprise device fleets.
- Strong working knowledge of Workspace ONE and/or Microsoft Intune.
- Experience collecting and analyzing end‑user feedback.
- Familiarity with SharePoint, OneDrive, and Agile/Scrum environments.
- Experience with Cursor AI and scripting for automation.
- Excellent communication and documentation skills.
- Proficient with Microsoft Office tools.
IT Device Engineer (Associate II - Cloud Infrastructure Services) employer: UST
Contact Detail:
UST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Device Engineer (Associate II - Cloud Infrastructure Services)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience with Windows, macOS, or any of the platforms mentioned, create a portfolio or a project that highlights your expertise. This can really set you apart during interviews.
✨Tip Number 3
Prepare for those interviews! Research common questions for IT Device Engineer roles and practice your responses. Be ready to discuss your experience with tools like Workspace ONE and Microsoft Intune, as well as how you handle user feedback.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals to join our team. Make sure your application stands out by tailoring it to the specific role and showcasing your relevant experience.
We think you need these skills to ace IT Device Engineer (Associate II - Cloud Infrastructure Services)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Device Engineer role. Highlight your experience with device management and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Show Off Your Skills: In your cover letter, don’t just list your qualifications—show us how you’ve used them in real-world scenarios. Talk about your hands-on experience with Windows, macOS, and other platforms. We love seeing practical examples!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at UST
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, macOS, iOS, and Android platforms. Be ready to discuss your hands-on experience with these systems, as well as any specific tools like Workspace ONE or Microsoft Intune. The more familiar you are with the tech, the more confident you'll feel during the interview.
✨Showcase Your Collaboration Skills
Since this role involves working closely with engineering, operations, and support teams, be prepared to share examples of how you've successfully collaborated in the past. Highlight any experiences where you gathered end-user feedback or worked on device engineering initiatives, as this will demonstrate your ability to work well in a team.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as improving deployment workflows or enhancing self-service provisioning. Think about past challenges you've faced and how you overcame them, as this will show your problem-solving skills and ability to think on your feet.
✨Communicate Clearly and Confidently
Excellent communication is key for this role, so practice articulating your thoughts clearly. Whether you're discussing technical details or explaining concepts to non-technical users, being able to convey information effectively will set you apart. Don't forget to prepare some questions to ask at the end; it shows your interest and engagement!
