Senior Site Reliability Engineer (SRE)
We are looking for an experienced Senior Site Reliability Engineer (SRE) to join a highly technical production environment, helping to improve the reliability, resilience, performance and operational efficiency of large-scale applications.
- Location Glasgow
- Permanent
- Hybrid working
This role combines Site Reliability Engineering, production support, infrastructure engineering and automation. You will work across complex application environments, resolving production issues while developing automated solutions that reduce manual effort and improve platform stability.
The Role
As a Senior Site Reliability Engineer, you will:
- Provide application and production support across complex environments.
- Implement and embed SRE best practices into day-to-day operations.
- Manage and troubleshoot incidents, escalations and recurring production problems.
- Develop automated solutions to eliminate repetitive manual work and reduce operational toil.
- Identify opportunities to improve resilience, observability, automation and platform stability.
- Review SRE metrics and ensure they align with organisational and departmental goals.
- Troubleshoot infrastructure, application and user-related incidents.
- Work closely with infrastructure, networking, security, storage, database and data centre teams.
- Develop reusable infrastructure design patterns and supporting technical documentation.
- Support the onboarding of third-party technologies in line with security and infrastructure standards.
- Support capacity planning and performance tuning activities.
- Participate in an on-call and weekend support rota.
What We're Looking For
You will bring strong hands-on experience across SRE, infrastructure and production environments, including:
Linux & Infrastructure
- Advanced Linux 8.x experience, with the source specifying five years of hands-on experience.
- Strong knowledge of Linux/Unix administration.
- Understanding of networking and storage technologies.
- Experience supporting secure, web-based, n-tier applications.
SRE, Automation & Observability
- Strong understanding of Site Reliability Engineering principles.
- Experience troubleshooting application issues and managing production incidents.
- Scripting and automation experience using Python and Shell.
- Experience or exposure to OpenTelemetry, Prometheus, Grafana, Splunk and Ansible.
- A strong focus on toil reduction, automation, resiliency and observability.
Containers & Application Platforms
- Hands-on experience with Docker and Kubernetes.
- Knowledge of SaaS platform integration.
- Experience with web servers such as Apache and Nginx.
- Experience with application servers including Tomcat and JBoss, covering configuration, integration and troubleshooting.
Databases & Messaging
Experience or knowledge of:
- Relational databases such as Sybase, DB2, SQL and PostgreSQL.
- Messaging technologies such as Kafka.
- Storage platforms including NAS and SAN.
- Load balancers and web proxies
Nice to Have
Additional experience in any of the following would be beneficial:
- Hadoop or Cloudera
- ELK Stack
- Apache Airflow
- Redis
- NoSQL databases
- SPARQL
- OIDC / OAuth
- SAML and LDAP integration
- Kerberos, SSL and TLS
- Cloud and distributed computing technologies
- GenAI and LLM technologies
- Relevant cloud or distributed computing certifications
Why This Role?
This is an excellent opportunity for an experienced SRE or Production Engineer who enjoys working at the intersection of Linux, infrastructure, applications, automation and reliability engineering.
You'll have the opportunity to move beyond reactive production support, using engineering and automation to solve recurring problems, reduce toil and build more reliable and observable platforms.
Ansible, Apache Airflow, Apache HTTP Server
Senior Site Reliability Engineer (Lead I - Production Support) in Glasgow employer: UST
As a Salesforce Delivery Lead in London, you will join a dynamic and innovative team within the Financial Services sector, where your expertise will drive impactful technology initiatives. Our hybrid work culture promotes flexibility while fostering collaboration, and we are committed to your professional growth through continuous learning opportunities and mentorship. With a focus on Agile practices and high-performance teams, we offer a rewarding environment that values your contributions and encourages meaningful engagement with stakeholders.
