At a Glance
- Tasks: Manage enterprise accounts and drive delivery performance in a dynamic environment.
- Company: Leading managed services provider with a focus on innovation and teamwork.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Exciting future opportunities in a fast-paced, global delivery environment.
- Why this job: Join a forward-thinking team and make an impact in enterprise account management.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
Location: London | Hybrid (3 days/week in office)
We are proactively building a talent pipeline for future Account Manager opportunities within Managed Services and capacity-based delivery environments. We would be happy to connect with experienced professionals interested in exploring upcoming roles expected to open in the near future.
This role is suited for candidates with a strong background in enterprise account management, operational governance, and large-scale delivery management across onsite and offshore teams.
What We’re Looking For:
- Proven experience managing strategic enterprise accounts and client relationships
- Strong commercial awareness with experience driving delivery performance and customer satisfaction
- Ability to manage complex delivery environments and coordinate global teams
- Excellent communication, stakeholder management, and problem-solving skills
- Experience within IT services, consulting, outsourcing, or digital transformation organizations
Key Requirements:
- Strong experience in Account / Engagement Management
- Background in Managed Services and capacity-based delivery models
- Experience managing onsite–offshore delivery teams
- Ownership of SLAs, KPIs, delivery governance, and operational performance
- Proven revenue and P&L management experience ($10M+ portfolio)
- Strong stakeholder and executive client engagement skills
- Experience with programme governance and resource optimization
- Ability to work in Agile and fast-paced environments
Nice to Have:
- Experience within banking, financial services, insurance, telecom, or other regulated industries
- Exposure to global delivery models and large-scale programmes
If you are open to future opportunities and would like to be considered for relevant roles as they become available, we would be glad to connect and stay in touch!
Enterprise Account Manager - Managed Services (Hybrid London) employer: UST
As an Enterprise Account Manager in our London office, you will thrive in a dynamic hybrid work environment that fosters collaboration and innovation. We pride ourselves on our inclusive work culture, offering extensive professional development opportunities and a commitment to employee well-being, ensuring you can grow your career while making a meaningful impact in the managed services sector. Join us to be part of a forward-thinking team that values your expertise and supports your journey in delivering exceptional client experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Account Manager - Managed Services (Hybrid London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in managed services or account management. A friendly chat can lead to insider info about upcoming roles and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience managing enterprise accounts and driving delivery performance. This will give you an edge when discussing your background with potential employers.
✨Tip Number 3
Stay updated on industry trends! Follow relevant news and developments in IT services and managed services. This knowledge will not only help you in interviews but also show your passion for the field.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you. By applying directly, you’ll ensure your application gets the attention it deserves and you might just land that dream role!
We think you need these skills to ace Enterprise Account Manager - Managed Services (Hybrid London)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your background in enterprise account management and any relevant achievements in managing strategic accounts.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the role. Share specific examples of how you've driven delivery performance and customer satisfaction in previous roles.
Showcase Your Communication Skills:Since excellent communication is key, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your stakeholder management abilities.
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can easily keep track of your application and connect with you about future opportunities as they arise!
How to prepare for a job interview at UST
✨Know Your Numbers
Make sure you can talk confidently about your past revenue and P&L management experiences, especially if you've handled portfolios over $10M. Be ready to share specific examples of how you drove performance and customer satisfaction in previous roles.
✨Showcase Your Stakeholder Skills
Prepare to discuss how you've managed relationships with stakeholders and executive clients. Think of a few key stories that highlight your communication and problem-solving skills, particularly in complex delivery environments.
✨Understand the Managed Services Landscape
Brush up on your knowledge of managed services and capacity-based delivery models. Be prepared to discuss how these concepts apply to the role and how you've successfully navigated similar environments in the past.
✨Be Agile and Adaptable
Since the role requires working in fast-paced environments, think of examples where you've had to adapt quickly to changes. Highlight your experience with Agile methodologies and how they’ve helped you manage global teams effectively.