Industry Experience: Legal, Financial Services, or other document-intensive environments preferred.
We are seeking an experienced iManage Document Management System (DMS) SME to provide technical leadership across iManage migration, administration, support, and platform optimization initiatives.
Key Responsibilities
- Lead end-to-end iManage document migration activities, including discovery, planning, execution, validation, reconciliation, and business sign-off.
- Assess and manage iManage environments covering workspaces, libraries, metadata, taxonomy, permissions, and document structures.
- Define migration strategies, resolve complex technical issues, and ensure migration quality and compliance.
- Perform hands-on iManage administration and configuration, including workspace management, metadata governance, taxonomy, and user access controls.
- Troubleshoot and resolve complex platform, integration, and performance-related issues.
- Collaborate with business, engineering, infrastructure, security, vendors, and support teams to deliver successful migration and BAU outcomes.
- Develop technical documentation, runbooks, playbooks, and support procedures.
- Drive knowledge transfer initiatives and build internal iManage capability, reducing dependency on external vendors.
Required Skills & Experience
- Strong hands‑on experience with iManage DMS administration and configuration.
- Proven experience leading document management system (DMS) migration projects.
- Expertise in workspaces, libraries, metadata, taxonomy, document classes, and permissions.
- Experience with migration mapping, validation, reconciliation, and exception management.
- Ability to independently troubleshoot complex iManage and DMS issues.
- Strong stakeholder management skills with experience working across technical and business teams.
- Experience creating technical documentation, operational playbooks, and training internal support teams.
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Document Management Specialist employer: UST
As a Salesforce Delivery Lead in London, you will join a dynamic and innovative team within the Financial Services sector, where your expertise will drive impactful technology initiatives. Our hybrid work culture promotes flexibility while fostering collaboration, and we are committed to your professional growth through continuous learning opportunities and mentorship. With a focus on Agile practices and high-performance teams, we offer a rewarding environment that values your contributions and encourages meaningful engagement with stakeholders.
