Support Officer - Lessons from Auschwitz Project in City of Westminster

Support Officer - Lessons from Auschwitz Project in City of Westminster

City of Westminster Full-Time Home office (partial)
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At a Glance

  • Tasks: Provide essential admin and logistical support for impactful educational programmes.
  • Company: Join the Holocaust Educational Trust, a leading charity promoting Holocaust education.
  • Benefits: Gain valuable experience, develop skills, and contribute to meaningful projects.
  • Other info: Opportunity to engage with diverse communities and enhance your CV.
  • Why this job: Make a difference by supporting education and remembrance of the Holocaust.
  • Qualifications: Strong organisational skills and a passion for education and advocacy.

About the Holocaust Educational Trust

The Holocaust Educational Trust (HET) is a leading UK charity dedicated to promoting education and remembrance of the Holocaust through its educational programmes and advocacy efforts, challenging antisemitism and promoting tolerance and understanding to benefit future generations. Working across the UK, the Holocaust Educational Trust partners with schools, universities, communities and policy makers, to educate thousands of young people across the country. Our core educational activities include our flagship Lessons from Auschwitz Project, youth engagement activities and Testimony 360: People and Places of the Holocaust, a digital programme.

Job Description

The Support Officer provides high-quality administrative, logistical and data support to the logistics on the Trust’s programmes, helping to ensure the smooth delivery of the programme throughout the year. Working closely with the wider logistics team, the postholder will be the first point of contact for many participant enquiries and will play a key part in the behind-the-scenes organisation of visits, seminars and events

Key Responsibilities

  • Process registration forms and add participants to the Trust's online platforms.
  • Manage and update the database of educational contacts, ensuring records are accurate and up to date.
  • Manage sign-ups to, and support the administration of, the Trust's Learning Hub.
  • Compile reports and statistics relating the Trust’s programmes.
  • Administer the Next Steps element of the programme: respond to enquiries via phone and the Next Steps inbox, process submissions, liaise with moderators, chase late submissions and issue certificates to successful participants.
  • Maintain Next Steps records and collate statistics so that submission rates can be monitored.
  • Process incoming post and respond to telephone and email enquiries from student and teacher participants.
  • Provide general administrative support to the wider logistics team.
  • Book staff and educator travel, accommodation and couriers for visits.
  • Provide logistical support on visits to Poland twice a year, and for online and in-person seminars.
  • Prepare educational materials ahead of visits and seminars.
  • Organise internal meetings and take minutes.
  • Track project expenses and send invoices.
  • Order stationery and educational resources.
  • Administer educator and project staff compliance records, including DBS checks, required training, safeguarding documentation and signed educator agreements, flagging any gaps to the Designated Safeguarding Lead

Other Duties

  • Act as the main point-of-contact for the Rabbinical team: organise external meetings before and after projects and arrange travel and accommodation.
  • Support the Senior Education Officer with the allocation of freelance educators to projects.
  • Support the delivery of in-person and online events across the Trust's calendar, including the annual Ambassador Conference and Appeal Dinner.
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Support Officer - Lessons from Auschwitz Project in City of Westminster employer: UST Logistical Systems

The Ben Kinsella Trust is an exceptional employer, offering a dynamic work environment that fosters creativity and collaboration in the heart of London. With a strong commitment to personal growth, employees benefit from flexible working arrangements, generous annual leave, and the opportunity to make a meaningful impact in the community through vital awareness campaigns. Join us to be part of a passionate team dedicated to preventing knife crime and improving outcomes for young people, while enjoying a supportive culture that values diversity and inclusion.

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Contact Details:

UST Logistical Systems Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Officer - Lessons from Auschwitz Project in City of Westminster

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We think you need these skills to ace Support Officer - Lessons from Auschwitz Project in City of Westminster

Administrative Skills
Logistical Support
Data Management
Database Management
Report Compilation
Communication Skills
Customer Service

Some tips for your application 🫡

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How to prepare for a job interview at UST Logistical Systems

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of UST Logistical Systems. Sharing personal stories or insights can really make us stand out.

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