Overview
In this role you lead and optimize iManage DMS across migration, administration, and platform improvement. You’ll work with cross-functional teams to ensure smooth migrations, governance, and reliable BAU operations. The position focuses on technical leadership, building internal capability, and delivering compliant, scalable iManage solutions. This is a London-based, hybrid role with hands-on impact in a document-intensive environment.
Responsibilities
- Lead end-to-end iManage document migration activities from discovery to business sign-off
- Assess and optimize iManage environments including workspaces, libraries, metadata, taxonomy, permissions, and document structures
- Define migration strategies and resolve complex technical issues to ensure quality and compliance
- Perform hands-on iManage administration and configuration (workspace management, metadata governance, taxonomy, user access)
- Troubleshoot complex platform, integration, and performance issues
- Collaborate with business, engineering, infrastructure, security, vendors and support teams to deliver migration and BAU outcomes
- Develop technical documentation, runbooks, playbooks, and support procedures
- Drive knowledge transfer and build internal iManage capability to reduce external dependency
Key requirements
- Strong hands-on iManage DMS administration and configuration
- Proven experience leading DMS migration projects
- Expertise in workspaces, libraries, metadata, taxonomy, document classes, and permissions
- Experience with migration mapping, validation, reconciliation, and exception management
- Ability to independently troubleshoot complex iManage and DMS issues
- Strong stakeholder management across technical and business teams
- Experience creating technical documentation, operation playbooks, and training internal teams
- stakeholder management
- cross-functional collaboration
- clear communication
- iManage DMS administration and configuration
- DMS migration leadership and strategy
- workspaces and libraries management
iManage DMS Subject Matter Expert (Specialist I - Product Implementation) in London employer: UST Global
As a Salesforce Delivery Lead at our London office, you will join a dynamic and innovative team within the Financial Services sector, where collaboration and excellence are at the forefront of our work culture. We offer a hybrid working model that promotes work-life balance, alongside opportunities for professional growth through continuous learning and development. Our commitment to Agile practices ensures that you will be part of high-performing teams that drive meaningful change and deliver exceptional value to our clients.
