Overview
As an iManage DMS SME in a London-based, hybrid contract, you will lead migration and ongoing administration of iManage environments. You partner with cross-functional teams to plan, execute, and validate migrations, while ensuring quality, compliance, and smooth BAU operations. You’ll build in-house capability through documentation and training, reducing vendor dependency. This role offers impact across migration programs and platform optimization in a document-intensive setting.
Responsibilities
- Lead end-to-end iManage document migrations (discovery, planning, execution, validation, reconciliation, sign-off).
- Assess and manage iManage environments (workspaces, libraries, metadata, taxonomy, permissions, document structures).
- Define migration strategies and resolve complex issues to ensure quality and compliance.
- Perform hands-on iManage administration and configuration (workspace mgmt, metadata governance, taxonomy, user access).
- Troubleshoot complex platform, integration, and performance issues.
- Collaborate with business, engineering, infrastructure, security, vendors, and support teams to deliver migration and BAU outcomes.
- Develop technical documentation, runbooks, playbooks, and support procedures.
- Drive knowledge transfer and build internal iManage capability to reduce external dependency.
Key requirements
- Strong hands-on iManage DMS administration and configuration.
- Proven experience leading DMS migration projects.
- Expertise in workspaces, libraries, metadata, taxonomy, document classes, and permissions.
- Experience with migration mapping, validation, reconciliation, and exception management.
- Ability to independently troubleshoot complex iManage and DMS issues.
- Strong stakeholder management with cross-functional collaboration experience.
- Experience creating technical documentation, operational playbooks, and training internal teams.
- Stakeholder management
- Cross-functional collaboration
- Training and knowledge transfer
- iManage DMS administration and configuration
- Migration project leadership
- Workspaces and libraries management
iManage DMS Consultant(Specialist I - Product Implementation) in London employer: UST Global
As a Salesforce Delivery Lead at our London office, you will join a dynamic and innovative team within the Financial Services sector, where collaboration and excellence are at the forefront of our work culture. We offer a hybrid working model that promotes work-life balance, alongside opportunities for professional growth through continuous learning and development. Our commitment to Agile practices ensures that you will be part of high-performing teams that drive meaningful change and deliver exceptional value to our clients.
