Pensions Administrator

Pensions Administrator

Liverpool Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join our team as a Pensions Administrator, handling queries and improving processes.
  • Company: USS is a leading pension scheme supporting over 528,000 members in the UK.
  • Benefits: Enjoy flexible working, generous leave, health services, and personal development support.
  • Why this job: Be part of a friendly team making a real impact on financial futures.
  • Qualifications: GCSE Maths and English, attention to detail, and good communication skills required.
  • Other info: No experience needed; full training and career progression opportunities provided.

The predicted salary is between 28800 - 43200 £ per year.

Pensions Administrator

Business Area: Pensions Operations

Place of Work: Liverpool

Contract Type: Fixed Term Contract

Have you thought about building a career within Pensions administration, working with one of the largest private defined benefit pension schemes in the UK?

If so, based in the iconic Royal Liver Buildings in Liverpool, we have an amazing opportunity for someone who thrives on working within a supportive and busy office environment.

Our office is a vibrant place to work, and we offer flexibility of office/homeworking due to our hybrid model.

Our team are truly fantastic, not only do we have our own social committee, but our people would genuinely recommend USS as a place to work (100% of new USSL employees would recommend USS as a place to work to a friend!) *Source: Candidate survey, shared 90 days post-start date).

About the role

As a member of our friendly team, you will be given a structured induction programme and support from our inhouse teams for the first couple of weeks in your new role. Don’t worry if you haven’t got any experience, we will give you full training and you’ll be assigned a buddy to support with any questions.

Not only do we provide great training, but we also offer opportunities to progress and develop your career here at USS – we love to promote within the team!

What you will be doing

As a trusted part of the Pensions Operations team you will be responsible for:

  • Speaking with our institutions, members and third parties as routine queries arise
  • Automated and manual processes and calculations
  • Working closely with other team members, checking work as required
  • Involvement in team projects and improving the way we work.
  • Managing own workload aligned to team targets and SLAs.
  • Escalating any non-routine or complex queries to a Senior or Manager as they arise.

About you

We know that sometimes people can be put off applying for a job if they don\’t tick every box, if you\’re excited about working for us and have most of the skills or experience we\’re looking for, please go ahead and apply. We\’d love to hear from you!

To be successful in the role you will have:

  • Good attention to detail
  • GCSE Maths and English
  • Comfortable with Microsoft office packages
  • Good communication skills

Why join us?

At USS, every individual contributes to building a secure financial future for our members and their families. We strive to create a work environment where everyone can thrive professionally while making a meaningful impact on the lives of others.

We\’re also committed to helping you build your career by providing opportunities for development. We put a focus on recognising and supporting each individual\’s unique career path, driving this forward with the support of an engaged and proactive management team.

Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits!

How we will reward you

  • Great starting salary
  • Generous annual leave package
  • Access to a high quality pension scheme provided through Universities Superannuation Scheme
  • Supportive people policies (including enhanced occupational sickness pay and family friendly pay)
  • Financial contributions towards your personal development to help you maintain your physical and mental wellbeing
  • Access to a range of health and wellbeing services i.e., private healthcare, discounted gym membership
  • Learning and development opportunities to develop your skills, knowledge and talent
  • Employee Volunteer Day’s to support the communities where you work and live
  • Cycle to Work Scheme

Our culture and values

Our people are what makes us different. We work together to create a diverse and inclusive culture that embraces individuality, where people are welcomed and feel comfortable in the knowledge that they can be themselves. Our purpose firmly states the importance of members, putting them ‘front and centre’ of what we do. This is embedded through our values:

  • Integrity
  • Collaboration
  • Excellence

About us

Universities Superannuation Scheme (USS) was established in 1974 as the principal pension scheme for universities and higher education institutions in the UK. We work with around 330 employers to help build a secure financial future for more than 528,000 members and their families. We are one of the largest pension schemes in the UK, with total assets of around £75.5bn (at 31 March 2023). To find out more, please visit https://www.uss.co.uk

USSL is proud to be an equal opportunity employer. We strive to ensure our recruitment process is as flexible and inclusive as possible so we can attract diverse candidates and recruit the best talent. We want all candidates to perform at their best during the recruitment process, so if you need any reasonable adjustments or if there is anything we can do to help support you through your recruitment journey please let us know by contacting resourcing@uss.co.uk .

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Pensions Administrator employer: USS Investment Management Limited

At USS, we pride ourselves on being an exceptional employer, offering a vibrant work environment in the iconic Royal Liver Buildings of Liverpool. Our commitment to employee growth is evident through comprehensive training, a supportive team culture, and numerous development opportunities, all while enjoying a flexible hybrid working model. With a focus on well-being and a strong sense of community, we ensure that every team member can thrive both personally and professionally.
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Contact Detail:

USS Investment Management Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Pensions Administrator

✨Tip Number 1

Familiarise yourself with the basics of pensions administration. Understanding key terms and processes can give you a head start in conversations during interviews, showing your enthusiasm for the role.

✨Tip Number 2

Network with current or former employees of USS. They can provide valuable insights into the company culture and the specifics of the Pensions Administrator role, which can help you tailor your approach.

✨Tip Number 3

Prepare to discuss your communication skills. Since the role involves speaking with institutions and members, think of examples from your past experiences where you effectively communicated complex information.

✨Tip Number 4

Show your willingness to learn and adapt. Highlight any previous experiences where you successfully managed your workload or adapted to new processes, as this aligns well with the team-oriented environment at USS.

We think you need these skills to ace Pensions Administrator

Attention to Detail
Good Communication Skills
Proficiency in Microsoft Office Packages
Ability to Manage Workload
Team Collaboration
Problem-Solving Skills
Numerical Aptitude
Customer Service Orientation
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Pensions Administrator role. Emphasise your attention to detail, communication skills, and any experience with Microsoft Office packages.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are excited about working in pensions administration and how your background makes you a suitable candidate.

Highlight Your Willingness to Learn: Since the company is open to candidates without prior experience, emphasise your eagerness to learn and grow within the role. Mention any relevant training or courses you have completed that demonstrate your commitment to professional development.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Pensions Administrator position.

How to prepare for a job interview at USS Investment Management Limited

✨Research the Company

Before your interview, take some time to learn about the Universities Superannuation Scheme (USS). Understand their values, mission, and the role they play in the pensions sector. This will help you tailor your answers and show genuine interest.

✨Prepare for Common Questions

Think about the typical questions you might be asked for a Pensions Administrator role, such as your experience with attention to detail or how you handle routine queries. Practising your responses can help you feel more confident during the interview.

✨Showcase Your Communication Skills

Since the role involves speaking with institutions, members, and third parties, be prepared to demonstrate your communication skills. You might want to share examples of how you've effectively communicated in previous roles or situations.

✨Ask Insightful Questions

At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team culture, opportunities for progression, or specific projects you might be involved in. It shows that you're engaged and thinking about your future with the company.

Pensions Administrator
USS Investment Management Limited
U
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