Center Operations Coordinator (Temporary) in Brandon

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn’t just a job – it’s a calling, and we believe in doing what you love and loving what you do.

The Center Operations Coordinator position assists in a wide variety of tasks related to operating and maintaining one or more Centers, delivering valuable, fun and creative programs, events and activities at locations surrounding the Center(s). The position also assists in creating and maintaining a clean, warm, inviting and friendly environment for troops. It may assist with volunteers and social media communications and have light administrative and cash-handling responsibilities.

• Meet and welcome guests, and orient them to the Center and its offerings, amenities, tours, classes, programs and services.
• Serve as a knowledgeable operations and programs resource and provide troops high quality and friendly customer service in a variety of areas, including in providing relevant, informative travel advice and complaint resolution.
• Assist with operational procedures, including opening and/or closing, key control, Emergency Preparedness Plan compliance, and ensuring safety and security protocol adherence.
• Monitor and maintain readiness and availability of the Center, and its activity and lounge areas. Maintain standards of cleanliness for all facilities and equipment.
• Help to plan and execute programs, activities and events, on and off U.S. military installations, ensuring sufficient volunteer coverage and supplies.
• Assist with communicating Center operations and programs to create awareness by creating flyers, brochures and posters, etc., and by communicating with local media representatives.
• Answer and screen incoming telephone calls. Review and respond to email. Produce and maintain reports, files and databases.
• May guide, train and act as a resource for volunteers and serve as a point of contact for collecting and maintaining their service records.
• May process cash or credit card sales.
• Other duties as assigned, including backfilling for Center Operations Specialists, or other positions, as directed by senior leaders.

• High school diploma or equivalent.
• 0-2 years work experience in an administrative, event management, marketing support, retail, customer service, recreation facility or related role.
• Strong interpersonal, customer service and problem-solving skills.
• Able to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
• Must be punctual, organized, and self-motivated, with the ability to quickly and easily adapt to changing organizational needs.
• Demonstrated proficiency in written and oral communications.
• General knowledge of military community preferred.
• Ability to handle confidential information with tact and poise.
• Proficiency using computers and various software, applications, and programs including Microsoft Office Suite, and social media platforms.

This position is located in Lakenheath, UK. Preference will be given to local candidates within commuting distance to the location. Temporary position 03/01/2026-through mid August. Candidates must have the ability to obtain an Exempt Vignetter and National Insurance Number. To be eligible for this role, you must be a U.S. Citizen with a UK Work Authorization (Vignette). You must also have base access to RAF Lakenheath, UK.

If that’s not enough to convince you, here are some direct quotes from employees: The organization truly cares about the people who work here. Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. Apply today. Join the mission. Join Team USO.