At a Glance
- Tasks: Conduct UX research and deliver impactful consultations to clients.
- Company: UserTesting is a leader in human insights, helping organisations enhance customer experiences.
- Benefits: Enjoy flexible hours, remote work options, and the chance to make a real impact.
- Other info: Diverse candidates are encouraged to apply; accommodations available during the interview process.
- Why this job: Join a passionate team transforming how companies connect with customers through innovative research.
- Qualifications: 3+ years in UX research; relevant degree preferred; strong communication skills essential.
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We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
About Us
We’re UserTesting, a leader in human insights; we believe the path to human understanding and great experiences starts with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business—transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally, human.
Trusted by over 3,000 customers, including 75 of the Fortune 100, UserTesting accelerates growth, reduces costs, and enables organizations to close the experience gap. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.
The Opportunity
We’re looking for a UX Research Consultant to join us on a part-time, fixed-term contract through December 31, 2025. In this role, you’ll use your UX research expertise to deliver empowering Premier consultations to our customers. You’ll guide them through key research decisions, help them get the most out of the UserTesting platform, and share best practices for designing impactful studies.
This is a flexible role where you’ll make a meaningful impact while maintaining autonomy over your time and approach.
The Team
You’ll be part of the Premier Services team—a global group of research consultants who serve as trusted advisors to our customers. We collaborate closely with Customer Success, Support, and Product teams to elevate research practices and deepen customer engagement with the UserTesting platform.
What We’re Looking For
- Expertise in user-centered research methods and data analysis
- Ability to deliver high-impact Power Session consultations to customers
- Strong communication and synthesis skills—you can take a customer’s ask and turn it into actionable guidance
- Comfortable working independently and managing your own time
- Experience using the UserTesting platform is a big plus
- Background in consultative, customer-facing roles is a bonus
- Bachelor’s or Master’s degree in a relevant field (e.g. HCI, Psychology, Sociology, Interface Design, Computer Science)
- Extensive experience (3+ years) in UX research, analysis, or a related professional role
We encourage you to apply! Research shows that certain demographics are less likely to apply unless they meet 100% of the qualifications. You might be just the right candidate for this or other roles. We know that diverse perspectives fuel innovation, and we’re committed to building a team that reflects a wide range of backgrounds, experiences, and skills.
Application Process
Meet with a Recruiter
Meet the Hiring Manager
Participate in a Skill Interview and Stakeholder Interview
Offer Stage
Accommodations
At UserTesting, we are committed to providing more inclusive and accessible experiences for our candidates. We pride ourselves on building empathy and valuing diverse perspectives, which we believe are essential to creating exceptional experiences for everyone. If you require any accommodations or have specific requests about how we can tailor the interview process to better suit your needs, please contact us at: talentexperience@usertesting.com. If you need to speak to someone, just ask!
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
Seniority level
Seniority level
Mid-Senior level
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Part-time
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Research, Analyst, and Information TechnologyIndustries
Software Development
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#J-18808-LjbffrUX Research Consultant (Part Time) employer: UserTesting
UserTesting is an exceptional employer that champions a flexible work culture, allowing you to maintain autonomy while making a meaningful impact in the field of UX research. With a commitment to employee growth and a diverse team, you'll have the opportunity to collaborate with passionate professionals dedicated to transforming customer experiences. Located in Ellesmere Port, you will be part of a global network that values innovative perspectives and fosters an inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land UX Research Consultant (Part Time)
✨Get Hands-On with Mini-Projects
One great way to boost your chances in UX/UI design is to work on small, personal projects or redesign existing websites/apps. It shows potential employers like UserTesting that you can apply design principles and you’ve got a portfolio to back it up. Pop these mini-projects on platforms like Behance or Dribbble to showcase your skills.
✨Join Design Communities
Engage with local or online UX/UI design communities, such as UX events or workshops. They can be fantastic for networking and finding part-time gigs! Attend meetups, contribute to discussions, or share your insights — this can put you on the radar of companies looking for fresh talent.
✨Leverage Your University’s Resources
If you’re still in school, don’t forget about your university’s career services. Many universities have connections with local businesses looking for part-time design interns or freelancers. It’s a goldmine for finding opportunities that might not be listed elsewhere!
✨Show Up and Shine at Design Portfolios
When you’re applying for that part-time design role at UserTesting, make sure to emphasise your portfolio during interviews. Walk them through your design process, and share the reasoning behind your choices. Being able to discuss your work can set you apart and show you truly understand UX/UI principles!
We think you need these skills to ace UX Research Consultant (Part Time)
Some tips for your application 🫡
Show Off Your Design Skills:When you're applying for a part-time UX/UI Design role at UserTesting, make sure to showcase your design prowess. Include a link to your portfolio that highlights your best work—think wireframes, prototypes, and case studies. This is your chance to visually communicate your design thinking and problem-solving skills!
Tailor Your CV to UX/UI:Your CV should be more than just a list of jobs; it should tell the story of your design journey. Focus on relevant skills like user research, typography, and prototyping tools like Figma or Sketch. Don’t forget to mention any courses or certifications in design thinking or usability; they really make a difference!
Craft a Purposeful Cover Letter:With part-time roles, companies often look for commitment and passion. In your cover letter, let UserTesting know why you're excited about the opportunity and how it fits into your career goals. Be sincere and mention any specific projects or values that resonate with you; it’ll show that you’re genuinely interested!
Include Your Availability:Since this is part-time, be clear about your availability in your application. Whether you’re looking for flexible hours or specific times, it’s super important for UserTesting to know when you can start and how many hours you can commit. This helps avoid any confusion later on and shows that you're organised!
How to prepare for a job interview at UserTesting
✨Show off Your Design Portfolio
For a UX/UI design role, your portfolio is like your calling card. Make sure you bring a well-organised set showcasing your best work, along with the process behind each project. Talk us through not just the final designs, but the research and user testing that influenced your choices.
✨Prepare for Design Challenges
Part-time roles in UX/UI often include a design challenge or case study to see your thought process in action. Brush up on your wireframing and prototyping tools—think Figma or Sketch—and be ready to outline your design rationale, particularly how you'd improve user experiences based on user feedback and testing.
✨Know Your Tools Inside Out
Familiarity with UX/UI design tools like Adobe XD, InVision, or Axure is key. Be prepared to discuss how you’ve used these tools in previous projects—specific features that helped solve design problems or enhanced collaboration with teams are great points to bring up.
✨Express Your Passion for User Experience
Since this is a part-time position, emphasise your motivation for working in UX/UI design and your enthusiasm for learning. Share specific examples of how you've stayed current with trends or improved your skills, like taking online courses or attending workshops—this shows your dedication and growth potential.
