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For Companies At a Glance
- Tasks: Lead strategic solutions for clients, driving business outcomes and managing projects.
- Company: UserTesting is a leader in experience research, helping brands understand their customers better.
- Benefits: Enjoy a collaborative culture, professional development opportunities, and the chance to work with top brands.
- Why this job: Join a passionate team transforming customer experiences and make a real impact in the industry.
- Qualifications: Experience in solution consulting, strong communication skills, and a knack for project management.
- Other info: UserTesting values diversity and encourages applicants from all backgrounds.
The predicted salary is between 36000 - 60000 ÂŁ per year.
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We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.
A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.
The Opportunity
We\’re excited to be hiring for a Senior Solutions Consultant in Germany. In this role, you\’ll be primarily responsible for determining and driving the overall strategic, operational, and technical scope of a prospective and/or current customers’ business challenges and aligning to positive business outcomes/results. Part thought leader, part product expert/technologist, part sales, you will work closely with sales, customer success, professional services, and product teams to prescribe and recommend strategic solutions.
Responsibilities Include
- Mastery of the PDLC Value and Mutual Success Planning: Lead the development and execution of comprehensive mutual success plans, ensuring alignment with customer objectives and business outcomes.
- Accountability and Collaboration: Hold Sales Representatives accountable for executing strategy and vision while partnering closely with sales leadership on deal strategy, progression, prioritization, and resourcing.
- Platform Expertise: Demonstrate mastery of our platform and utilize quantitative and qualitative methodologies to effectively communicate its value proposition to clients.
- Proof of Concept Ownership: Manage the end-to-end Proof of Concept (POC) process, including the creation of mutual success plans with customers and connecting business outcomes to proof of value conversations.
- Enablement and Empowerment: Multiply the impact of the Solutions Consulting team by enabling and empowering other SCs and AEs through sharing best practices, industry thought leadership, and sales methods.
- Security Knowledge: Address objections and questions surrounding security knowledge confidently and effectively during the sales process.
- Project Management: Manage multiple initiatives and projects simultaneously, ensuring timely delivery and effective resource allocation.
- Team Development: Coach, develop, support, and empower Solutions Consultants to achieve their personal development goals and quota attainment.
- Professional Development: Work towards and attain advanced industry designations to stay abreast of industry trends and best practices.
What We\’re Looking For
- Extensive experience in solution consulting or a related field (solution engineering / pre-sales etc)
- Proven track record of success in executing PDLC and Mutual Success Planning
- Strong understanding of sales strategy, execution and accountability
- Expertise in quantitative and qualitative methodologies
- Demonstrated ability to manage end-to-end POC processes and connect business outcomes to value conversations
- Excellent communication, presentation and interpersonal skills
- Ability to coach, mentor, and develop team members
- Industry certifications or designations are great, but not a must-have
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Software Development
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Senior Solutions Consulting employer: UserTesting
Contact Detail:
UserTesting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solutions Consulting
✨Tip Number 1
Familiarise yourself with UserTesting's platform and its unique value proposition. Understanding how the platform addresses customer needs will allow you to speak confidently about its benefits during interviews.
✨Tip Number 2
Network with current or former employees of UserTesting on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Senior Solutions Consultant role.
✨Tip Number 3
Prepare to discuss your experience with Proof of Concept (POC) processes in detail. Be ready to share specific examples of how you've successfully managed POCs and connected business outcomes to value conversations.
✨Tip Number 4
Stay updated on industry trends and best practices related to solution consulting. This knowledge will not only help you in interviews but also demonstrate your commitment to professional development in the field.
We think you need these skills to ace Senior Solutions Consulting
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Solutions Consulting role at UserTesting. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling CV: Your CV should clearly showcase your extensive experience in solution consulting or related fields. Highlight specific achievements that demonstrate your success in executing PDLC and Mutual Success Planning.
Write a Strong Cover Letter: In your cover letter, express your passion for transforming customer experiences and how you can contribute to UserTesting's mission. Use specific examples from your past roles to illustrate your expertise in sales strategy and project management.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to convey complex ideas clearly. Consider including a brief example of a successful presentation or client interaction that demonstrates your interpersonal skills.
How to prepare for a job interview at UserTesting
✨Understand UserTesting's Mission
Before your interview, make sure you grasp UserTesting's core mission of enhancing human understanding through experience research. Familiarise yourself with their products and how they help businesses connect with their audiences.
✨Showcase Your Solution Consulting Experience
Be prepared to discuss your previous experiences in solution consulting or related fields. Highlight specific examples where you've successfully executed PDLC and Mutual Success Planning, as this is crucial for the role.
✨Demonstrate Platform Mastery
UserTesting values expertise in their platform. Be ready to explain how you've used quantitative and qualitative methodologies in past roles, and how you can effectively communicate the value proposition to clients.
✨Prepare for Proof of Concept Discussions
Since managing the end-to-end Proof of Concept process is a key responsibility, think of examples where you've connected business outcomes to value conversations. This will show your ability to drive results and align with customer objectives.
