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- Tasks: Shape employee experiences and drive HR processes across EMEA/APAC.
- Company: UserTesting is a leader in human insight, helping organisations enhance customer experiences.
- Benefits: Enjoy a collaborative culture, remote work options, and opportunities for professional growth.
- Why this job: Join a passionate team transforming how companies connect with customers and improve their products.
- Qualifications: Experience in HR systems, compliance, and strong communication skills are essential.
- Other info: Entry-level position with a focus on global mobility and operational excellence.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Join to apply for the People Operations Partner II role at UserTesting
Join to apply for the People Operations Partner II role at UserTesting
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We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
The Opportunity
As a People Operations Partner II , you’ll play a vital role in shaping the employee experience across EMEA/APAC and beyond. This role is all about delivering operational excellence—from compliance leadership and HR systems to audits and global mobility. You’ll own and drive key People Operations processes, collaborating closely with cross-functional teams and vendors to ensure smooth, scalable and compliant HR support globally. You’ll also lead special projects to continuously improve our tools, policies, and ways of working.
The Team
You’ll join our global People Operations team—a collaborative group of HR pros who care deeply about delivering seamless and human-centered support across the employee lifecycle. This role supports a distributed team, with team members based across the US, EMEA, and APAC regions, all working together to support our growing international workforce.
What We’re Looking For
We’re looking for someone who is:
- Experienced in managing and improving HR systems (especially Workday)
- Skilled in ensuring global and local compliance across HR processes
- Comfortable owning audits and reporting with confidence and accuracy
- A strong communicator who can explain complex issues simply and clearly
- Experienced in immigration and global mobility processes
- Highly organized and detail-oriented, with excellent time management skills
- Collaborative, but also confident working independently
- Trusted to handle sensitive and confidential information with care
- Tech-savvy, with strong working knowledge of Google Drive, Microsoft Office, or similar tools
- Aligned with UserTesting’s core values and committed to providing great internal experiences
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Human Resources
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Industries
Software Development
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People Operations Partner II employer: UserTesting
Contact Detail:
UserTesting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Partner II
✨Tip Number 1
Familiarise yourself with UserTesting's mission and values. Understanding their focus on human insight and customer experience will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Highlight your experience with HR systems, particularly Workday. Be prepared to discuss specific examples of how you've managed or improved these systems in previous roles, as this is a key requirement for the position.
✨Tip Number 3
Demonstrate your knowledge of global compliance and immigration processes. Research current trends and challenges in these areas, so you can speak confidently about how you would handle them in the role.
✨Tip Number 4
Prepare to showcase your organisational skills and ability to manage multiple tasks. Think of examples where you've successfully juggled various responsibilities, as this will illustrate your capability to thrive in a fast-paced environment.
We think you need these skills to ace People Operations Partner II
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the People Operations Partner II role. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with HR systems, compliance, and global mobility processes. Use specific examples to demonstrate your skills in these areas, particularly if you have experience with Workday.
Showcase Communication Skills: Since strong communication is key for this role, include examples of how you've effectively communicated complex issues in previous positions. This could be through presentations, reports, or team collaborations.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your understanding of UserTesting's mission and values. Explain why you're passionate about transforming employee experiences and how you can contribute to their goals.
How to prepare for a job interview at UserTesting
✨Understand UserTesting's Mission
Before your interview, make sure you grasp UserTesting's mission to enhance customer experiences through human insights. Familiarise yourself with their services and how they empower teams, as this will help you align your answers with their core values.
✨Showcase Your HR Systems Experience
Since the role requires managing HR systems, particularly Workday, be prepared to discuss your previous experiences with HR software. Highlight specific examples of how you've improved processes or ensured compliance in past roles.
✨Prepare for Compliance and Auditing Questions
Given the focus on compliance leadership and audits, anticipate questions related to these areas. Be ready to explain your approach to ensuring compliance and how you handle audits, including any challenges you've faced and how you overcame them.
✨Demonstrate Strong Communication Skills
As a People Operations Partner, you'll need to communicate complex issues clearly. Practice explaining HR concepts in simple terms, and think of examples where your communication skills made a difference in your previous roles.
