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- Tasks: Manage payroll administration for the EMEA region, ensuring timely and accurate payments.
- Company: UserTesting is a leader in experience research, helping brands understand their customers better.
- Benefits: Enjoy a collaborative work environment with opportunities for process improvement and professional growth.
- Why this job: Join a passionate team transforming how companies connect with their audiences through human understanding.
- Qualifications: Experience in global payroll, especially UK, with strong attention to detail and communication skills.
- Other info: Diverse candidates are encouraged to apply; we value different backgrounds and perspectives.
The predicted salary is between 36000 - 60000 ÂŁ per year.
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We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.
A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.
The Opportunity
We\’re looking for a detail-oriented and proactive Payroll Specialist to join our global Finance team. In this role, you’ll manage and support payroll administration across our EMEA region—primarily focusing on the UK and Germany—with additional support for Spain, France, and the US.
You\’ll be at the heart of ensuring our team members are paid accurately and on time, while contributing to continual process improvement, compliance, and collaboration across departments.
The Team
You’ll be part of our international Finance team, working closely with HR, external payroll providers, and business partners across multiple regions. While this role is UK-based, you’ll collaborate with colleagues across EMEA and the US, all united by a shared mission to streamline and scale our global payroll operations.
What We’re Looking For
We’re seeking someone with deep expertise in payroll and a passion for getting the details right. The ideal candidate will bring:
- Extensive experience in global payroll, with a strong emphasis on UK payroll
- Familiarity with payroll processes in Germany, France, and Spain (US is a plus!)
- Solid understanding of UK statutory payroll regulations
- Experience using in-house UK payroll systems
- Comfortable working with third-party payroll providers
- Advanced Excel skills to manage, analyze, and reconcile data
- A keen eye for detail and a drive to spot and correct inconsistencies
- A professional and discreet approach to handling confidential data
- Strong communication and organizational skills
- A proactive mindset with a desire to simplify and improve processes
Don’t meet every single requirement but excited about the role?
We encourage you to apply! Research shows that certain groups are less likely to apply unless they meet every requirement, but you may be just the right candidate for this or other roles. We know that diverse perspectives foster innovation, and we’re committed to building a team that reflects a variety of backgrounds, experiences, and skills.
Application Process
Here’s What To Expect When You Apply
- Meet with a Recruiter
- Meet the Hiring Manager
- Participate in a Skills Interview and Stakeholder Interview
- Offer Stage
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Human Resources
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Payroll Specialist employer: UserTesting
Contact Detail:
UserTesting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Specialist
✨Tip Number 1
Familiarise yourself with the payroll systems commonly used in the UK, as well as any specific software mentioned in the job description. Being able to discuss your experience with these tools during interviews will demonstrate your readiness for the role.
✨Tip Number 2
Brush up on your knowledge of UK statutory payroll regulations and any relevant compliance issues. This will not only help you answer questions confidently but also show that you are proactive about staying informed in your field.
✨Tip Number 3
Network with current or former employees of UserTesting or similar companies. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your interviews.
✨Tip Number 4
Prepare examples of how you've improved payroll processes in previous roles. Highlighting your proactive mindset and problem-solving skills will resonate well with the hiring team, as they are looking for someone who can contribute to continual process improvement.
We think you need these skills to ace Payroll Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Payroll Specialist position. Familiarise yourself with payroll processes, especially in the UK and other EMEA countries mentioned.
Tailor Your CV: Customise your CV to highlight your relevant experience in payroll management, particularly your expertise in UK payroll systems and any familiarity with payroll regulations in Germany, France, and Spain.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for payroll and detail-oriented work. Mention specific experiences that demonstrate your ability to improve processes and handle confidential data professionally.
Highlight Key Skills: In your application, emphasise your advanced Excel skills and your proactive mindset. Provide examples of how you've successfully managed payroll tasks or improved payroll processes in previous roles.
How to prepare for a job interview at UserTesting
✨Know Your Payroll Regulations
Make sure you brush up on UK payroll regulations, as well as any relevant laws in Germany, France, and Spain. Being able to discuss these confidently will show your expertise and readiness for the role.
✨Demonstrate Attention to Detail
Prepare examples from your past experience where your keen eye for detail made a difference. This could be spotting discrepancies in payroll data or improving processes to ensure accuracy.
✨Showcase Your Excel Skills
Since advanced Excel skills are crucial for this role, be ready to discuss how you've used Excel in previous positions. Consider preparing a few examples of how you've managed or analysed payroll data effectively.
✨Communicate Clearly and Professionally
As you'll be collaborating with various departments, practice articulating your thoughts clearly. Highlight your communication skills during the interview by providing examples of successful teamwork or stakeholder engagement.
