Insights Partner - Elevate Customer Research & Adoption

Insights Partner - Elevate Customer Research & Adoption

Full-Time 37800 - 46200 £ / year (est.) Home office (partial)
U

At a Glance

  • Tasks: Help customers adopt UserTesting and translate research into practical insights.
  • Company: UserTesting, a leader in human insight with a focus on customer success.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to innovation and customer satisfaction.
  • Why this job: Make a real impact by driving customer success and enhancing user experiences.
  • Qualifications: Experience in UX research or design and strong communication skills.

The predicted salary is between 37800 - 46200 £ per year.

UserTesting, a leader in human insight, is hiring an Insights Partner to serve as the primary post-sale value partner for a portfolio of customers in the United Kingdom. You’ll work with Account Executives to help customers adopt UserTesting, increase repeat usage, and embed insights into workflows with hands-on UX research or design experience.

The role emphasizes translating research into practical guidance for diverse stakeholders, driving adoption and renewal, and collaborating with multiple teams.

Insights Partner - Elevate Customer Research & Adoption employer: UserTesting

UserTesting is an exceptional employer that fosters a dynamic and inclusive work culture in the vibrant city of Edinburgh. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, ensuring that our team members thrive both personally and professionally. Our hybrid work model promotes flexibility, allowing you to balance your professional ambitions with a fulfilling personal life, all while being part of a passionate team dedicated to driving innovation in customer experience.

U

Contact Details:

UserTesting Recruitment Team

We think you need these skills to ace Insights Partner - Elevate Customer Research & Adoption

UX Research
Design Experience
Customer Adoption Strategies
Stakeholder Engagement
Collaboration Skills
Post-Sale Support
Practical Guidance Translation