At a Glance
- Tasks: Engage with prospects and uncover new sales opportunities in a dynamic environment.
- Company: Join UserTesting, the leader in human insight, transforming customer experiences.
- Benefits: Enjoy competitive perks, professional growth, and a vibrant team culture.
- Other info: Diverse and inclusive workplace welcoming all backgrounds and experiences.
- Why this job: Be the first point of contact, making a real impact on customer connections.
- Qualifications: Strong communication skills and a passion for success are essential.
The predicted salary is between 28800 - 48000 £ per year.
We are UserTesting—the leader in human insight. Our mission is to help organisations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus. Trusted by more than 3,000 organisations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers. Let’s build experiences people love—together.
The opportunity
This is a great opportunity to be a part of a team that is an integral part of the sales organisation, with plenty of benefits and perks, and potential advancement within the organisation. As this position is often the first point of contact with prospective customers, you are required to conduct business dealings in a professional and proactive manner.
- Execute an account-based Go-to-Market strategy in coordination with your Account Executive partner
- Become a trusted resource for prospect accounts
- Uncover new sales opportunities and, on occasion, nurture existing opportunities
- Engage with prospects, both on the telephone and with email, to analyse their needs
- Overcome prospect objections
- Achieve weekly and monthly KPIs as defined by the business
- Maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
- Drive registration and attendance to trade shows, and other sales and marketing events
- Travel on occasion to help with trade-shows and other marketing and sales events
What we’re looking for
- Clear communication skills and excellent phone etiquette, with the ability to influence and speak with C-Level and senior executives and ask thought-provoking questions
- Ability to understand and successfully promote UserTesting’s technical offerings and solution sets
- Strong interpersonal skills (friendly, outgoing, not afraid to talk to strangers)
- Have a passion and commitment for success
- Be self-motivated, disciplined, and demonstrate excellent time management skills
- Adaptive to change in an entrepreneurial environment
- Strong technical aptitude and experience with Salesforce, Outreach, ZoomInfo, and Google Business Apps is a plus
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
Business Development Representative in Edinburgh employer: UserTesting
UserTesting is an exceptional employer that fosters a dynamic and inclusive work culture in the vibrant city of Edinburgh. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, ensuring that our team members thrive both personally and professionally. Our hybrid work model promotes flexibility, allowing you to balance your professional ambitions with a fulfilling personal life, all while being part of a passionate team dedicated to driving innovation in customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Representative in Edinburgh
✨Tip Number 1
Get to know UserTesting inside out! Familiarise yourself with our mission and values, and think about how you can contribute to crafting exceptional customer experiences. This will help you stand out in conversations.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with prospects and C-Level executives, being clear and confident is key. Role-play with a friend or use online resources to sharpen your pitch.
✨Tip Number 3
Network like a pro! Attend industry events and connect with people on LinkedIn. Building relationships can lead to opportunities and insights that might just give you the edge in your job search.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at UserTesting. Let's build experiences people love together!
We think you need these skills to ace Business Development Representative in Edinburgh
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about helping organisations craft exceptional customer experiences.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific examples that demonstrate your ability to engage with prospects and overcome objections.
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive—just what we like to see!
How to prepare for a job interview at UserTesting
✨Know Your Stuff
Before the interview, make sure you understand UserTesting's mission and how they help organisations craft exceptional customer experiences. Familiarise yourself with their services and think about how your skills can contribute to their goals.
✨Practice Your Pitch
As a Business Development Representative, you'll need to communicate effectively with C-Level executives. Practice articulating your thoughts clearly and confidently. Prepare some thought-provoking questions that demonstrate your understanding of the industry and the company's offerings.
✨Show Your Passion
UserTesting values a passion for success. During the interview, share examples of how you've gone above and beyond in previous roles. Highlight your commitment to delivering results and how you can bring that same energy to their team.
✨Be Ready for Objections
Expect to discuss how you would handle objections from prospects. Think of scenarios where you've successfully navigated challenges in sales or customer interactions. This will show your problem-solving skills and adaptability in a fast-paced environment.
