At a Glance
- Tasks: Lead global workplace strategy and ensure engaging office environments.
- Company: UserTesting helps organisations enhance customer experiences through actionable feedback.
- Benefits: Enjoy a dynamic work culture with opportunities for remote work and professional growth.
- Why this job: Join a mission-driven team transforming how businesses connect with their audiences.
- Qualifications: Experience in workplace operations and strong project management skills required.
- Other info: Diversity is valued; all backgrounds encouraged to apply.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus. Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. At UserTesting, you’ll help organizations discover the human side of business—transforming how they collaborate, innovate, and bring new ideas to market. With more than 3,400 customers across 50 countries—including 75 of the Fortune 100—UserTesting empowers businesses to connect with their audiences in ways that are naturally and intentionally human. If you\’re ready to help build the engine for human understanding, we\’d love to meet you. We\’re looking for a Global Workplace Partner to lead the operational strategy and execution of our office environments around the world. You’ll be responsible for driving global standards in compliance, safety, and experience—ensuring our workplaces are engaging, efficient, and aligned with the needs of our teams. In this role, you’ll directly manage critical workplace programs, partner with cross-functional teams, and lead our network of Site Coordinators to create a consistent and world-class workplace experience across the globe. Canada, UK, Spain, and France, and includes functions like People Business Partners, People Ops, IDEB, Employee Experience, L&D, Workplace and Culture, and Talent Acquisition. Own our global office strategy—space planning, openings/closures, and utilization Compliance and Safety Ensure workplace compliance and maintain updated safety documentation Manage visitor access and security consistency across office locations Coordinate fire warden and first aider training programs Oversee ergonomic assessments and accommodations Own global workplace task execution across all office locations Partner with Site Coordinators to maintain operational consistency Collaborate across HR, Legal, People Experience, EAs, and more to align efforts Extensive experience in workplace operations, facilities, or office services within a global, multi-site environment Proven success managing vendors and compliance across geographies Strong project management and organizational skills We believe diverse perspectives foster the innovation we need to thrive, and we’re committed to building a team that reflects a variety of backgrounds, experiences, and skills. Accommodations If you need accommodations or have specific requests during the interview process, please contact us at: talentexperience@usertesting.Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Employment type Full-time Job function General Business, Management, and Business Development Industries Software Development Get notified about new Partner jobs in Edinburgh, Scotland, United Kingdom . Engineering Manager – Public Cloud, Python, Golang Business Partner – French Brands – Edinburgh and Scottish Border Employee Relations Partner – Investigations Sales and Partner Operations Exec/Manager HR Business Partner (12 Month Fixed-Term Contract) Strategic Finance Partner, Technology & Digital Business Development Director – Social & Supported Housing We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #
Digital Partner (FTC) employer: UserTesting
Contact Detail:
UserTesting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Partner (FTC)
✨Tip Number 1
Familiarise yourself with UserTesting's mission and values. Understanding how they empower organisations to enhance customer experiences will help you articulate your alignment with their goals during discussions.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable in your conversations.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your skills in workplace operations and project management. Be ready to discuss how you've successfully managed compliance and safety in previous roles.
✨Tip Number 4
Stay updated on trends in workplace management and employee experience. Showing that you are knowledgeable about current best practices can set you apart as a candidate who is proactive and informed.
We think you need these skills to ace Digital Partner (FTC)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Digital Partner position. Highlight key skills and experiences that align with what UserTesting is looking for.
Tailor Your CV: Customise your CV to reflect relevant experience in workplace operations, project management, and compliance. Use specific examples that demonstrate your success in similar roles, especially in a global context.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing workplace experiences and your understanding of UserTesting's mission. Mention how your background aligns with their goals and how you can contribute to their operational strategy.
Highlight Your Soft Skills: In your application, emphasise your strong organisational and project management skills, as well as your ability to collaborate across teams. UserTesting values diverse perspectives, so mention any unique experiences that contribute to this.
How to prepare for a job interview at UserTesting
✨Understand the Company Culture
Before your interview, take some time to research UserTesting's company culture and values. Familiarise yourself with their mission to enhance customer experiences through actionable feedback. This will help you align your answers with what they value in a candidate.
✨Showcase Your Project Management Skills
Given the role's focus on managing workplace operations and compliance, be prepared to discuss specific examples of your project management experience. Highlight any relevant projects where you successfully coordinated teams or managed multiple stakeholders.
✨Prepare for Compliance Questions
Since compliance and safety are key aspects of this role, anticipate questions related to these topics. Be ready to discuss your experience with maintaining safety documentation and managing vendor compliance across different locations.
✨Demonstrate Your Collaborative Spirit
UserTesting values collaboration across various functions. Prepare to share examples of how you've worked effectively with cross-functional teams in the past. Emphasise your ability to partner with others to achieve common goals.