At a Glance
- Tasks: Build and maintain backend services and tools for engineering workflows.
- Company: Join UserTesting, a leader in human insight and customer experience.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse team focused on innovation and collaboration.
- Why this job: Make a real impact on how engineers build and ship software.
- Qualifications: Experience in backend systems with Node.js, Python, or Go.
The predicted salary is between 50000 - 70000 € per year.
We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers. Let’s build experiences people love—together.
The Opportunity
At UserTesting, the Developer Experience (DX) team builds the internal platforms and tools that engineers use to build, test, and ship software. Our goal is simple: make it easy for engineers to ship high-quality software quickly and safely. We treat this as a product — engineers are our users, and adoption matters as much as technical excellence. This role is ideal for a backend engineer interested in growing into developer experience and platform engineering. You’ll contribute to improving developer workflows—including CI/CD, internal tooling, and automation—while continuing to build production backend systems.
What You’ll Do
- Build and maintain backend services and internal tools that support engineering workflows
- Contribute to CI/CD systems and improvements to how software is built and deployed
- Identify and help address friction in the development lifecycle through automation
- Work with experienced DX engineers to deliver platform improvements
- Collaborate with engineering teams to understand needs and improve developer experience
- Support AI-enabled improvements in developer workflows where useful
What We’re Looking For
- Solid experience building backend systems in production
- Proficiency in Node.js, Python, or Go
- Experience working with APIs and cloud-based systems
- Interest in CI/CD, infrastructure, or developer tooling
- Ability to grow into ownership over time with support from the team
- Product mindset: you care about usability and developer experience
Nice to Have
- Exposure to CI/CD pipelines or developer tooling
- Experience with containers or cloud platforms
- Familiarity with observability (logs, metrics, tracing)
- Interest in automation or AI-assisted workflows
Why This Role
- Grow into platform engineering: Transition from backend into developer experience
- Real impact: Improve how engineers build and ship software
- Learn by doing: Work closely with experienced DX engineers
Don’t meet every single requirement but excited about the role? We encourage you to apply. Research shows that some candidates are less likely to apply unless they meet 100% of the qualifications—but you may be exactly who we’re looking for. Diverse perspectives drive innovation, and we’re committed to building a team with a wide range of backgrounds, experiences, and skills.
Accommodations
At UserTesting, we’re committed to creating inclusive and accessible experiences for all candidates. We believe diverse perspectives are essential to building exceptional products and experiences. If you require accommodations or would like us to tailor the interview process to better meet your needs, please contact us at talentexperience@usertesting.com.
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
Backend Engineer, Internal Tools employer: UserTesting
UserTesting is an exceptional employer that prioritises employee growth and innovation, particularly for those in the Backend Engineer role. With a strong focus on developer experience, our collaborative work culture fosters creativity and allows engineers to make a real impact on how software is built and deployed. Located in a vibrant tech hub, we offer unique opportunities for professional development, including mentorship from experienced engineers and a commitment to inclusivity and diverse perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Backend Engineer, Internal Tools
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at UserTesting. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! If you've got a GitHub or portfolio, make sure it's up to date. Share projects that highlight your backend engineering chops and any cool tools you've built.
✨Tip Number 3
Prepare for the interview by understanding UserTesting's mission and values. Think about how your experience aligns with their focus on improving developer workflows and customer experiences.
✨Tip Number 4
Don't hesitate to apply through our website! Even if you don't tick every box, we value diverse perspectives and are excited to see what unique skills you can bring to the team.
We think you need these skills to ace Backend Engineer, Internal Tools
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for backend engineering and developer experience shine through. We want to see that you’re genuinely excited about the role and how you can contribute to improving workflows.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience with backend systems, CI/CD, and any tools you've used. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of your work and how it relates to the role. This is your chance to connect the dots for us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at UserTesting
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, like Node.js, Python, or Go. Brush up on your experience with APIs and cloud-based systems, as these will likely come up during technical discussions.
✨Understand Developer Experience
Since this role focuses on improving developer workflows, think about how you can contribute to CI/CD systems and internal tooling. Be ready to discuss any past experiences where you’ve identified friction in development processes and how you addressed it.
✨Show Your Product Mindset
UserTesting values usability and developer experience, so be prepared to talk about how you’ve prioritised user needs in your previous projects. Share examples of how you’ve made tools or processes easier for engineers to use.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about the current challenges the DX team faces or how they measure the success of their internal tools. This demonstrates your enthusiasm and willingness to contribute.
