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- Tasks: Shape services by sharing your lived experience of the criminal justice system.
- Company: User Voice, a passionate organisation dedicated to amplifying voices in the justice system.
- Benefits: Part-time role with flexible hours and the chance to make a real difference.
- Other info: Opportunities for travel across London and beyond, with a focus on community impact.
- Why this job: Be a vital part of transforming justice services and empowering others.
- Qualifications: Personal lived experience of the criminal justice system and off-license status required.
The predicted salary is between 24000 - 36000 £ per year.
User Voice is looking for a passionate, committed individual with personal lived experience of the criminal justice system to join our team as a Lived Experience Consultant. This role is central to ensuring that the voices of people in the justice system shape the services that affect them.
You will work across London prisons, as well as a range of community‐based projects regionally, and occasionally nationally. Some projects will require significant travel, so flexibility is essential. You must be off-license to apply, as this role is subject to HMPPS clearance.
Terms & Conditions
- Part-time
- Permanent
- You must be off community order / prison license
Send your CV and cover letter to recruitment@uservoice.org by Sunday 5th April 2026. We encourage you to apply ASAP. Applications will be reviewed and interviews scheduled on a rolling basis.
Lived Experience Consultant – London employer: User Voice
Contact Detail:
User Voice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lived Experience Consultant – London
✨Tip Number 1
Network like a pro! Reach out to people in the field, especially those who have experience with User Voice or similar organisations. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for your interview by understanding the role inside out. Familiarise yourself with the criminal justice system and think about how your lived experience can contribute to shaping services. We want to see your passion shine through!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After applying or interviewing, drop a quick email to express your gratitude and reiterate your interest. It shows initiative and keeps you on their radar.
✨Tip Number 4
Apply through our website for the best chance! We love seeing applications come directly from our platform, so make sure you take that extra step. Plus, it’s a great way to stay updated on new opportunities.
We think you need these skills to ace Lived Experience Consultant – London
Some tips for your application 🫡
Show Your Passion: When writing your cover letter, let your passion for the role shine through. We want to see how your personal lived experience has shaped your views and why you’re committed to making a difference in the criminal justice system.
Tailor Your CV: Make sure your CV is tailored to the Lived Experience Consultant role. Highlight relevant experiences, skills, and any community work that aligns with our mission at User Voice. We love seeing how your background connects to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This helps us understand your journey and how it relates to the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently. Don’t forget to send your CV and cover letter to recruitment@uservoice.org by the deadline!
How to prepare for a job interview at User Voice
✨Know Your Story
As a Lived Experience Consultant, your personal journey is your strongest asset. Be ready to share your experiences with the criminal justice system in a way that highlights how they can inform and improve services. Practice articulating your story clearly and confidently.
✨Research User Voice
Familiarise yourself with User Voice's mission and projects. Understanding their approach to incorporating lived experiences into service design will help you align your answers with their values during the interview. Show them you’re genuinely interested in their work!
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to the justice system. Think about real-life examples from your experience that demonstrate your problem-solving skills and ability to advocate for others. This will show your practical understanding of the role.
✨Flexibility is Key
Since the role involves significant travel and working across various projects, be prepared to discuss your availability and willingness to adapt. Highlight any previous experiences where you successfully managed flexibility in your work or personal life.