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- Tasks: Shape services for justice system users by sharing your lived experience.
- Company: User Voice, a passionate organisation dedicated to amplifying voices in the justice system.
- Benefits: Part-time role with flexible hours and the chance to make a real difference.
- Other info: Opportunity to work across London and engage in community-based projects.
- Why this job: Use your unique experiences to influence positive change in the justice system.
- Qualifications: Personal lived experience of the criminal justice system and off-license status required.
The predicted salary is between 18000 - 30000 £ per year.
User Voice is looking for a passionate, committed individual with personal lived experience of the criminal justice system to join our team as a Lived Experience Consultant. This role is central to ensuring that the voices of people in the justice system shape the services that affect them.
You’ll work across London prisons, as well as a range of community‑based projects regionally, and occasionally national. Some projects will require significant travel, so flexibility is essential.
You must be off-license to apply, as this role is subject to HMPPS clearance.
Terms & Conditions
- Part-time
- Permanent
- You must be off community order / prison license
Send your CV and cover letter to recruitment@uservoice.org by Sunday 5th April 2026. We encourage you to apply ASAP. Applications will be reviewed and interviews scheduled on a rolling basis.
Lived Experience Consultant – London employer: User Voice
Contact Detail:
User Voice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lived Experience Consultant – London
✨Tip Number 1
Network like a pro! Reach out to people in the field, especially those who have experience with User Voice or similar organisations. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for your interviews by researching the organisation and its projects. Show us that you’re not just passionate but also knowledgeable about how your lived experience can contribute to shaping services in the justice system.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you articulate your experiences and how they relate to the role, making you more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Lived Experience Consultant – London
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to share your personal lived experience and how it relates to the role. We want to see your passion for shaping services in the justice system, so let that enthusiasm come through!
Tailor Your CV: Don’t just send a generic CV! Tailor it to highlight your relevant experiences and skills that align with the Lived Experience Consultant role. We’re looking for specific examples that showcase your understanding of the criminal justice system.
Be Clear and Concise: When writing your application, clarity is key! Keep your language straightforward and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website: We encourage you to apply through our website for a smoother process! It helps us keep track of applications better and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at User Voice
✨Know Your Story
As a Lived Experience Consultant, your personal journey is your strongest asset. Be ready to share your experiences in a way that highlights how they’ve shaped your understanding of the criminal justice system and how they can inform the services you’ll help develop.
✨Research User Voice
Familiarise yourself with User Voice’s mission and projects. Understanding their approach to advocacy and service improvement will allow you to align your answers with their values and demonstrate your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations based on your lived experience. Think about examples where you’ve made a positive impact or faced challenges, and be ready to discuss what you learned from those experiences.
✨Show Flexibility and Commitment
Since the role involves travel and working across various projects, emphasise your flexibility and willingness to adapt. Share any relevant experiences that showcase your commitment to making a difference in the community and your ability to work in diverse environments.