Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support engagement and retention initiatives through creative marketing experiments.
- Company: Join UserTesting, a leader in human insight and customer experience.
- Benefits: Gain hands-on experience, work with data, and develop your marketing skills.
- Why this job: Be part of a passionate team transforming how companies connect with customers.
- Qualifications: Pursuing a degree in Marketing, Business, or related field; analytical mindset required.
- Other info: Inclusive workplace encouraging diverse backgrounds and experiences.
The predicted salary is between 1500 - 2000 £ per month.
We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers. Let’s build experiences people love—together.
Description
The Growth Marketing Intern – Participant Engagement & Experimentation will join the Growth team to support engagement and retention initiatives across the UserTesting Network. Reporting to the Growth Lead, this role will focus on ideating, documenting, executing, and analyzing engagement experiments across Klaviyo and Intercom. Working closely with the Panel Growth team members, you will help translate the Participant Engagement strategy into structured experimentation. This includes building audience segments, launching campaigns, tracking performance, documenting insights, and iterating based on results. This is a hands-on growth role designed for someone who is curious about experimentation, data-driven marketing, and lifecycle optimization. You will gain direct exposure to real-world growth experimentation frameworks and performance analysis in a high-impact environment.
Responsibilities
- Ideate and propose engagement experiments aligned with activation and retention goals
- Build audience segments and execute campaigns within Klaviyo and Intercom
- Design and run structured A/B tests across messaging, subject lines, timing, and targeting
- Track and analyze campaign performance (open rate, CTR, activation rate, reactivation rate)
- Maintain a structured experimentation log including hypotheses, KPIs, results, and learnings
- Iterate on campaigns based on performance insights and recommend optimizations
- Collaborate with Growth Managers to prioritize experiments and align with broader growth objectives
Requirements
- Currently pursuing or recently completed a degree in Marketing, Business, Economics, Data Analytics, or a related field
- Strong analytical mindset and comfort working with data (Excel/Google Sheets required)
- Hands-on experience with engagement and retention, CRM, or email marketing platforms (e.g., Klaviyo, Intercom) is a plus
- Basic understanding of A/B testing and experimentation principles
- Strong attention to detail and ability to manage multiple manual processes accurately
- Clear written communication skills
- Fluent in English (Our corporate language is English. Please submit your application in English.). French or German would be a plus.
Nice to have:
- Experience in analyzing campaign performance and extracting actionable insights
- Familiarity with growth experimentation frameworks
Accommodations
At UserTesting, we’re committed to providing inclusive and accessible experiences for candidates. If you require any accommodations or have specific requests to tailor the interview process to your needs, please contact us at talentexperience@usertesting.com.
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
Growth Marketing Intern employer: User Testing Company
Contact Detail:
User Testing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Growth Marketing Intern
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how your skills can contribute to their growth. This will help you stand out as a candidate who truly cares.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Growth Marketing Intern role. Highlight your analytical mindset and any hands-on experience you have with engagement platforms like Klaviyo or Intercom.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at UserTesting.
We think you need these skills to ace Growth Marketing Intern
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for growth marketing shine through! We want to see that you're genuinely excited about the role and how you can contribute to our mission of crafting exceptional customer experiences.
Be Data-Driven: Since this role is all about experimentation and analysis, make sure to highlight any relevant experience you have with data. Whether it's using Excel or Google Sheets, show us how you've used data to drive decisions in past projects or studies.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Growth Marketing Intern role. We love seeing candidates who take the extra step to connect their background with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at User Testing Company
✨Know Your Growth Marketing Basics
Before the interview, brush up on key concepts in growth marketing, especially around engagement and retention strategies. Familiarise yourself with tools like Klaviyo and Intercom, as well as A/B testing principles, so you can confidently discuss how you would apply these in real-world scenarios.
✨Show Off Your Analytical Skills
Since this role requires a strong analytical mindset, be prepared to discuss your experience with data analysis. Bring examples of how you've used Excel or Google Sheets to track performance metrics or analyse campaign results. This will demonstrate your ability to handle data-driven marketing tasks effectively.
✨Prepare Engaging Questions
Interviews are a two-way street! Prepare thoughtful questions about UserTesting's approach to participant engagement and their growth objectives. This shows your genuine interest in the company and helps you understand how you can contribute to their mission.
✨Highlight Your Curiosity and Creativity
As a Growth Marketing Intern, you'll need to ideate and propose experiments. Share examples of past projects where you’ve demonstrated curiosity and creativity in problem-solving. Discuss how you approached challenges and what innovative solutions you came up with, as this aligns perfectly with the role's focus on experimentation.