At a Glance
- Tasks: Build and maintain backend services and tools to enhance engineering workflows.
- Company: Join UserTesting, a leader in human insight and customer experience.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic team focused on innovation and diverse perspectives.
- Why this job: Make a real impact on how engineers build and ship software.
- Qualifications: Experience in backend systems with Node.js, Python, or Go.
The predicted salary is between 50000 - 70000 € per year.
We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus. Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers. Let’s build experiences people love—together.
The Opportunity
At UserTesting, the Developer Experience (DX) team builds the internal platforms and tools that engineers use to build, test, and ship software. Our goal is simple: make it easy for engineers to ship high-quality software quickly and safely. We treat this as a product — engineers are our users, and adoption matters as much as technical excellence. This role is ideal for a backend engineer interested in growing into developer experience and platform engineering. You’ll contribute to improving developer workflows — including CI/CD, internal tooling, and automation — while continuing to build production backend systems.
What You’ll Do
- Build and maintain backend services and internal tools that support engineering workflows
- Contribute to CI/CD systems and improvements to how software is built and deployed
- Identify and help address friction in the development lifecycle through automation
- Work with experienced DX engineers to deliver platform improvements
- Collaborate with engineering teams to understand needs and improve developer experience
- Support AI-enabled improvements in developer workflows where useful
What We’re Looking For
- Solid experience building backend systems in production
- Proficiency in Node.js, Python, or Go
- Experience working with APIs and cloud-based systems
- Interest in CI/CD, infrastructure, or developer tooling
- Ability to grow into ownership over time with support from the team
Nice to Have
- Exposure to CI/CD pipelines or developer tooling
- Experience with containers or cloud platforms
- Familiarity with observability (logs, metrics, tracing)
- Interest in automation or AI-assisted workflows
Why This Role
- Grow into platform engineering: Transition from backend into developer experience
- Real impact: Improve how engineers build and ship software
- Learn by doing: Work closely with experienced DX engineers
Research shows that some candidates are less likely to apply unless they meet 100% of the qualifications—but you may be exactly who we’re looking for. Diverse perspectives drive innovation, and we’re committed to building a team with a wide range of backgrounds, experiences, and skills.
Application Process
- Meet with a Recruiter
- Meet the Hiring Manager
- Participate in a Panel Interview
- Final Interview (if applicable)
- Offer Stage
Accommodations
At UserTesting, we’re committed to creating inclusive and accessible experiences for all candidates. We believe diverse perspectives are essential to building exceptional products and experiences. If you require accommodations or would like us to tailor the interview process to better meet your needs, please contact us at talentexperience@usertesting.com.
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
Backend Engineer, Internal Tools employer: User Testing Company
UserTesting is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to make a real impact on how companies understand their customers. With a strong focus on professional growth, the Backend Engineer role offers opportunities to transition into platform engineering while working alongside experienced engineers to enhance developer workflows. Located in a vibrant tech hub, UserTesting provides a supportive environment that values diverse perspectives and encourages continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Backend Engineer, Internal Tools
✨Tip Number 1
Network like a pro! Reach out to current or former employees at UserTesting on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for those interviews! Research common backend engineering questions and practice your answers. We want you to feel confident showcasing your skills and experiences during the interview process.
✨Tip Number 3
Show off your projects! If you've built any cool backend systems or tools, make sure to highlight them in your discussions. Real-world examples can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at UserTesting.
We think you need these skills to ace Backend Engineer, Internal Tools
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Backend Engineer role. Highlight your experience with backend systems, Node.js, Python, or Go, and show us how you can contribute to improving developer workflows.
Show Your Passion:Let us see your enthusiasm for developer experience and platform engineering! Share any personal projects or experiences that demonstrate your interest in CI/CD, automation, or AI-assisted workflows.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your skills and experiences without having to decipher complex terms.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at User Testing Company
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, like Node.js, Python, or Go. Brush up on your experience with APIs and cloud-based systems, as these will likely come up during the interview.
✨Understand Developer Experience
Since this role focuses on improving developer workflows, think about how you can contribute to CI/CD systems and internal tooling. Be ready to discuss any past experiences where you’ve identified friction in development processes and how you addressed it.
✨Show Your Collaborative Spirit
UserTesting values collaboration, so be prepared to share examples of how you’ve worked with engineering teams in the past. Highlight your ability to understand user needs and improve their experience, as this will resonate well with the team.
✨Ask Insightful Questions
Prepare thoughtful questions about the Developer Experience team and their current projects. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
