At a Glance
- Tasks: Oversee membership records and ensure accurate contribution services for the Union.
- Company: Join one of the UK's largest trade unions with a supportive culture.
- Benefits: Enjoy flexitime, generous holidays, free parking, and health assessments.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Make a difference in members' lives while developing your leadership skills.
- Qualifications: Experience with databases, performance management, and data protection legislation required.
The predicted salary is between 30000 - 40000 £ per year.
Deadline: Wednesday, July 1, 2026
Salary: £35,180 pa rising to £43,061 pa after three years' service.
Location: Head Office, Salford Quays, M50 3XZ
The Union of Shop, Distributive and Allied Workers is one of the UK's largest trade unions. A vacancy exists for a Membership Supervisor based at the Union’s Head Office. Please note that this position is fully office based.
What we Offer
- Flexitime
- 34 hours week
- Generous holiday entitlement – 24 days rising to 32 days plus bank and customary holidays (pro-rata to commencing month in holiday year and number of days a week worked).
- Free onsite parking, subject to availability.
- Cycle to Work Scheme (subject to passing probation and length of contract).
- Season Ticket Loan (subject to length of contract).
- Free health assessments (post probation).
The Union does not currently offer sponsorship.
The principal duties are:
- To support efficient and effective membership records management and contribution services to the Union as a member of the Records Section.
- Overseeing staff in the Records Section and ensuring membership and contribution information is comprehensive and accurate in line with Union rules and Government regulations.
The successful applicant will possess:
- Knowledge of Direct Debit, Union benefits, BACs payments and associated banking procedures.
- Ability to use membership computer systems and associated databases; experience of Oracle databases is essential, as well as knowledge of iMIS.
- Experience of performance management including co-ordinating, supervising and mentoring staff, recognising and responding when help and support is required.
- Experience of managing confidential and sensitive information and a clear understanding of the impact of data protection legislation on a membership service.
- The ability to prioritise work, meet deadlines and have well-developed planning and organisation skills.
- Strong computer literacy and keyboard skills, including Microsoft 365 suite and databases.
An application pack can be downloaded from here by clicking on the ‘apply’ button. Alternatively, please e-mail jobvacancies@usdaw.org.uk or phone the HR Section on 0161 413 0904, quoting Ref: 956.
The closing date is noon on Wednesday, 1st July 2026. CVs are not accepted. No agencies please. Usdaw is an Equal Opportunities Employer.
Membership Supervisor in Salford employer: USDAW
The Union of Shop, Distributive and Allied Workers is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in the vibrant Salford Quays, our Head Office provides a flexible 34-hour work week, generous holiday entitlement, and various benefits such as free health assessments and a Cycle to Work Scheme. Join us to make a meaningful impact while enjoying a rewarding career in one of the UK's largest trade unions.
