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- Tasks: Provide research and support on employee relations and social issues for the Union.
- Company: Join one of the UK’s largest trade unions with a strong commitment to workers' rights.
- Benefits: Enjoy flexitime, generous holidays, and a defined contribution pension.
- Why this job: Make a real difference in workers' lives while developing your research skills.
- Qualifications: Knowledge of employee relations and strong communication skills required.
- Other info: Dynamic work environment with opportunities for growth and development.
A vacancy exists for a Researcher based at the Union’s Head Office.
What we Offer:
- Flexitime
- 34 hours week
- Defined contribution pension
- Generous holiday entitlement – 24 days rising to 32 days plus bank and customary holidays (pro-rata to commencing month in holiday year and number of days a week worked)
- Free onsite parking, subject to availability
- Cycle to Work Scheme (subject to passing probation and length of contract)
- Season Ticket Loan (subject to length of contract)
- Free health assessments (post probation)
The principal duties are: to provide advice and information on employee relations, employment, political, economic, and social issues; support the Union’s campaigning work as required; provide a support service to National Officers as required; and provide advice to members, reps and officials on company and sector-specific issues.
The successful applicant will possess:
- a knowledge and understanding of employee relations
- the ability to develop knowledge quickly on a wide range of topics and respond to fast-moving situations
- the ability to prioritise work, including anticipating other people’s timescales and demands
- well-developed planning and organisational skills
- the ability to communicate effectively and liaise competently with officials, staff, members, and employers
- the ability to understand and consolidate complex member queries and identify the relevant information from their query to assist them
- the ability to make sound judgements and know when to refer more complex queries
You can download an application pack below. The closing date is noon on Thursday, 11 December 2025. Interviews are expected to take place during week commencing 12 January 2026. CVs are not accepted. No agencies please. Usdaw is an Equal Opportunities Employer.
Researcher to National Officer employer: USDAW
Contact Detail:
USDAW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Researcher to National Officer
✨Tip Number 1
Get to know the Union of Shop, Distributive and Allied Workers inside out. Research their campaigns, values, and recent initiatives. This will help you tailor your approach and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with various stakeholders, it’s crucial to articulate your thoughts clearly. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even give you a heads-up about what the interviewers are looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at the Head Office.
We think you need these skills to ace Researcher to National Officer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. We want to see how your skills and experiences match what they're looking for, so make sure you highlight those in your application.
Tailor Your Application: Don’t just send a generic application! We recommend personalising your cover letter and any other documents to reflect the specific role of Researcher to National Officer. Show us why you're the perfect fit for this position!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and long-winded sentences. Make your points clear and easy to understand – we want to know what you bring to the table!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it keeps everything organised on our end!
How to prepare for a job interview at USDAW
✨Know Your Stuff
Make sure you brush up on employee relations and current political, economic, and social issues. The role requires a solid understanding of these topics, so being well-informed will help you answer questions confidently and show your genuine interest in the position.
✨Practice Your Communication Skills
Since you'll be liaising with various stakeholders, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your ability to explain complex queries and provide sound advice.
✨Organise Your Thoughts
Prepare for the interview by organising your experiences and examples that demonstrate your planning and organisational skills. Think about situations where you've had to prioritise tasks or manage tight deadlines, as these will likely come up during the discussion.
✨Show Your Problem-Solving Skills
Be ready to discuss how you approach complex queries and make judgements. Think of specific examples where you've successfully navigated tricky situations or provided valuable support to others, as this will highlight your ability to handle the demands of the role.
