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- Tasks: Manage membership records and provide excellent customer service to our members.
- Company: Join one of the UK's largest trade unions, dedicated to supporting workers.
- Benefits: Enjoy flexitime, generous holidays, and a defined contribution pension.
- Why this job: Make a difference in workers' lives while developing your skills in a supportive environment.
- Qualifications: Experience in office practices, strong communication, and IT skills required.
- Other info: Flexible work hours and opportunities for career growth await you!
The predicted salary is between 30000 - 42000 £ per year.
The Union of Shop, Distributive and Allied Workers is one of the UK’s largest trade unions. Two vacancies exist for a Membership Administrator and Temporary Membership Administrator (Contract upto 12 months) based at the Union’s Head Office. What we Offer: * Flexitime * 34 hours week * Defined contribution pension. * Generous holiday entitlement – 24 days rising to 32 days plus bank and customary holidays (pro-rata to commencing month in holiday year and number of days a week worked). * Free onsite parking, subject to availability. * Cycle to Work Scheme (subject to passing probation and length of contract). * Season Ticket Loan (subject to length of contract). * Free health assessments (post probation). Principal duties are: to support efficient and effective membership records management and contribution services to the Union as part of the Records Section, ensuring membership and contribution information is comprehensive and accurate in line with Union rules and Government regulations. The successful applicant will possess: experience of general office practices and procedures preferably within a membership or customer service environment; effective communication; IT proficiency, particularly Microsoft Office applications and databases; strong data management and high standards of customer service provision; a methodical approach and attention to detail; the ability to prioritise work in order to meet deadlines and a flexible approach to work. An application pack can be downloaded from here by clicking on the ‘apply’ button. The closing date is noon on Wednesday, 24 September 2025. Interviews are expected to take place on Wednesday, 8 October 2025. CVs are not accepted. No agencies please. Usdaw is an Equal Opportunities Employer
Membership Administrators – 2 posts (1 X Permanent, 1 X Temporary) employer: USDAW
Contact Detail:
USDAW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Administrators – 2 posts (1 X Permanent, 1 X Temporary)
✨Tip Number 1
Get to know the Union of Shop, Distributive and Allied Workers inside out. Research their values, mission, and recent activities. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since effective communication is key for this role, consider doing mock interviews with friends or family. This will help you articulate your experience and how it aligns with what they’re looking for.
✨Tip Number 3
Be ready to showcase your IT proficiency. Brush up on Microsoft Office applications and any databases you’ve used. You might even want to prepare a quick demo of your skills if the opportunity arises during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Usdaw.
We think you need these skills to ace Membership Administrators – 2 posts (1 X Permanent, 1 X Temporary)
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure you understand what the role is all about. Highlight the key responsibilities and skills mentioned in the job description so you can tailor your application to show how you fit the bill.
Show Off Your Experience: When detailing your experience, focus on relevant roles that showcase your skills in office practices, customer service, and data management. Use specific examples to demonstrate how you've successfully handled similar tasks in the past.
Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and long-winded sentences. We want to see your qualifications and enthusiasm without having to sift through unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website by clicking the ‘apply’ button. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at USDAW
✨Know Your Stuff
Before the interview, make sure you understand the Union's mission and values. Familiarise yourself with their membership services and how they operate. This will show that you're genuinely interested in the role and can contribute to their goals.
✨Show Off Your Skills
Highlight your experience with office practices and customer service. Be ready to discuss specific examples where you've managed data or improved processes. This will demonstrate your ability to handle the responsibilities of a Membership Administrator effectively.
✨Be Detail-Oriented
Since attention to detail is crucial for this role, prepare to discuss how you ensure accuracy in your work. You might want to share a story about a time when your meticulousness made a difference in a project or task.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team. Inquire about the tools they use for data management or how they measure success in membership services. This shows your enthusiasm and helps you gauge if the environment is right for you.