Head of Human Resources
Head of Human Resources

Head of Human Resources

Full-Time 75716 - 75716 £ / year (est.) No home office possible
USDAW

At a Glance

  • Tasks: Lead the HR department and provide comprehensive support to the Union's executive team.
  • Company: Join one of the UK's largest trade unions with a strong commitment to equality.
  • Benefits: Generous holiday entitlement, pension scheme, free health assessments, and onsite parking.
  • Why this job: Make a real difference in HR while shaping policies that impact thousands.
  • Qualifications: Degree in HR or related field and extensive senior HR leadership experience required.
  • Other info: Flexible working hours and travel across the UK for this dynamic role.

The predicted salary is between 75716 - 75716 £ per year.

A vacancy exists for Head of Human Resources based at the Union's Head Office. This position is fully office based and there are no set hours. The postholder will be expected to be adaptable and flexible to meet the needs of the job, which will include working outside of normal office hours and travelling to any part of the UK, which may involve overnights at short notice. A Union car will be provided, and applicants must hold a valid driving licence and are required to live within 50 miles of Head Office.

What we Offer:

  • Defined contribution pension.
  • Generous holiday entitlement: 24 days rising to 32 days plus bank and customary holidays (pro-rata to commencing month in holiday year and number of days a week worked).
  • Free onsite parking, subject to availability.
  • Free health assessments (post probation).

The principal duties of the post are:

  • To direct and manage the work of the Human Resources Department ensuring the provision of a full and comprehensive Human Resources service to the Union.
  • Providing a confidential support service to the Executive and Administration Officer on all matters relating to the employment of staff, policies and procedures and specialist confidential work on behalf of the Union's Central Officials.

The successful applicant will possess:

  • A degree in human resources, business administration or a related field and/or a professional relevant certification in HR (e.g. CIPD, SHRM, HRCI).
  • Progressive HR experience in a senior HR leadership role.
  • Experience in advising on the strategic direction of an HR function, including the development of HR policies and procedures on personnel-related issues such as performance management, recruitment and selection, grievance and disciplinary procedures, absence management, employment contracts, employment law and equal opportunities.
  • Experience in advising and managing grievance and disciplinary matters with proven ability of conducting investigatory, disciplinary and grievance meetings.
  • Ability to deal effectively with diverse and complex HR and employment law issues.
  • Ability to display leadership and direction under pressure and manage change.
  • Ability to build and maintain effective working relationships and to motivate staff.

Interviews are expected to take place on Friday, 22 May 2026. An application pack can be downloaded from here by clicking on the apply button. The closing date is noon on Monday, 13 April 2026. CVs are not accepted. No agencies please. Usdaw is an Equal Opportunities Employer.

Head of Human Resources employer: USDAW

The Union of Shop, Distributive and Allied Workers is an exceptional employer, offering a supportive and dynamic work environment at our Head Office in Salford Quays. With generous holiday entitlements, a defined contribution pension, and opportunities for professional growth, we prioritise the well-being and development of our employees. Our culture fosters adaptability and collaboration, making it an ideal place for those seeking meaningful and rewarding careers in human resources.
USDAW

Contact Detail:

USDAW Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Human Resources

✨Tip Number 1

Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.

✨Tip Number 2

Prepare for those interviews! Research the Union of Shop, Distributive and Allied Workers and understand their values and mission. Tailor your responses to show how your experience aligns with their goals.

✨Tip Number 3

Practice makes perfect! Get a friend or mentor to do mock interviews with you. This will help you feel more confident and articulate when discussing your HR expertise and leadership skills.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at the Union.

We think you need these skills to ace Head of Human Resources

Human Resources Management
Strategic HR Planning
Policy Development
Performance Management
Recruitment and Selection
Grievance and Disciplinary Procedures
Employment Law
Change Management
Leadership Skills
Relationship Building
Staff Motivation
Adaptability
Confidentiality
Professional Certification in HR (e.g. CIPD, SHRM, HRCI)

Some tips for your application 🫡

Read the Job Description Carefully: Before you start writing, make sure you fully understand what the role entails. Highlight key responsibilities and requirements that resonate with your experience. This will help us see how you fit into the position.

Tailor Your Application: Don’t just send a generic application! Use specific examples from your past experiences that align with the job description. We want to know how your skills and background make you the perfect fit for our Head of Human Resources role.

Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and overly complex language. We appreciate clarity, so make it easy for us to see your qualifications and enthusiasm for the role.

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!

How to prepare for a job interview at USDAW

✨Know Your Stuff

Make sure you brush up on the key HR policies and procedures relevant to the role. Familiarise yourself with employment law, grievance and disciplinary processes, and performance management strategies. This will show that you're not just a candidate but a knowledgeable leader ready to take charge.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led HR initiatives in the past. Think about times when you've managed change or motivated a team under pressure. This is your chance to demonstrate your ability to build effective working relationships and lead a department.

✨Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations related to HR challenges. Practice responding to scenarios involving complex HR issues or conflict resolution. This will help you articulate your thought process and decision-making skills during the interview.

✨Ask Insightful Questions

Prepare thoughtful questions about the Union's current HR strategies and future goals. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values and career aspirations. Plus, it gives you a chance to engage with the interviewers on a deeper level.

Head of Human Resources
USDAW

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