At a Glance
- Tasks: Listen to customer calls and ensure high-quality advice through compliance checks.
- Company: Join Usay Compare, a leading health insurance comparison service in the UK.
- Benefits: Enjoy a competitive salary, generous holiday, and great perks like gym discounts.
- Other info: Be part of a diverse team committed to delivering excellent customer service.
- Why this job: Kickstart your professional career with real growth opportunities in a supportive environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 27602 - 33736 £ per year.
About Usay Compare
Usay Compare is one of the UKs leading comparison services for Health and Protection Insurance. We provide clear, expert and impartial advice to help clients make informed decisions with confidence. Our reputation is built on professionalism, service quality and a people-centred approach.
Looking for your first step into a professional office career? You don't need previous experience in insurance, compliance or quality assurance.
At Usay Compare, one of the UKs leading Private Medical Insurance intermediaries, we're growing our Quality Assurance team and are looking for 23 Quality Assurance Administrators to help ensure our customers continue to receive the highest standards of advice. This is a fantastic opportunity for someone looking to build a long-term career in a successful, growing business.
You’ll spend your day listening to recorded customer calls, reviewing conversations against FCA regulations and our internal quality standards, identifying where advisers have done an excellent job and highlighting any areas where improvements are needed. Your work helps protect our customers, supports our advisers and ensures we continue to deliver compliant, high-quality advice.
What we can offer you:
- A basic salary of £26,228
- 26 days holiday plus bank holidays, increasing to 28 days after 2 years service
- The option to buy up to 5 additional days of annual leave
- Income protection and life assurance
- Subsidised private health insurance
- Employer pension contributions
- Enhanced maternity and paternity leave
- Corporate perks including gym discounts, cinema tickets, shopping discounts, eyecare vouchers, cycle to work scheme and financial wellbeing support
- A supportive and collaborative working environment
- Ongoing training and development opportunities
We’re proud to be honest about what this job involves.
Usay Compare, part of Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy. These will include verifying your recent employment, address, credit history and a standard criminal record check. We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Quality Assurance Administrator - Temp to Perm in Tewkesbury employer: Usay Compare
At Usay Compare, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With generous benefits such as 34 days of annual leave, enhanced family leave, and access to private health insurance, our team members are empowered to thrive in their roles while making a meaningful impact in a regulated environment. Join us in our mission to provide exceptional customer service and enjoy the unique opportunity to develop your skills in a collaborative and dynamic setting.
