About the Role
This role is perfect for someone who enjoys speaking with people, building rapport and helping customers understand their options. There is no cold calling, every customer you speak to has already shown interest in our services.
Youll be the first point of contact for customers, providing friendly, professional support and transferring interested callers to our Sales Advisers. Your conversations directly contribute to successful sales, meaning your commission is in your hands.
Key Responsibilities
- Answer inbound customer enquiries and understand their needs
- Direct customers to the correct team and set clear expectations
- Contact customers who have already submitted an enquiry
- Introduce our comparison service and handle objections professionally
- Transfer interested customers to Sales Advisers
- Earn £20 - £50 commission per conversion rate
- Deliver friendly, professional service on every call
Salary & Commission
- £26,228 guaranteed basic with an annual salary review
- Uncapped monthly commission with realistic OTE of £33,000+
- Regular bonuses, incentives and recognition
Benefits
- 34 days annual leave (Inclusive of UK Statutory Bank Holidays) - (rising to 36 after 2 years)
- Income Protection, Life Assurance & sick pay entitlement
- Subsidised Private Health Insurance
- Employer Pension Contributions
- Enhanced Maternity & Paternity Leave
- Annual Flu Jabs, Digital GP access and Wellbeing App
Training & Culture
- Comprehensive in-house training
- Supportive, friendly and genuinely fun working environment
- Career progression pathways into Sales, Customer Service, Policy Support Team - your development matters to us
- Youll work on a 6-week rotating shift pattern, including a mix of shifts. Our opening hours are 8:00am to 8:00pm Monday to Friday, with 1 in 6 Saturdays from 9am1pm.
What We're Looking For
- Confident, friendly communicators
- Motivated by earning potential and career growth
- Positive team players
- Willing to learn
- Customer-focused with strong communication and listening skills
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Sales Support Executive in Swindon employer: Usay Compare
As a Sales Support Executive at our company, you'll thrive in a dynamic and supportive work environment where your communication skills are valued. We prioritise employee growth with comprehensive training and development opportunities, ensuring you can advance your career while enjoying a collaborative culture that celebrates teamwork and customer satisfaction. Located in a vibrant area, we offer unique perks such as flexible working hours and a strong emphasis on work-life balance, making us an excellent employer for those seeking meaningful and rewarding employment.
