At a Glance
- Tasks: Monitor customer calls and ensure compliance with FCA standards.
- Company: Usay Compare, a growing business focused on quality advice.
- Benefits: Clear career path, office-based role, and opportunities for growth.
- Other info: Perfect for detail-oriented individuals looking to advance their careers.
- Why this job: Join a dynamic team and make a real difference in customer service quality.
- Qualifications: Excellent listening skills and strong organisational abilities.
The predicted salary is between 36000 - 44000 £ per year.
Usay Compare is seeking 2–3 Quality Assurance Administrators to monitor recorded customer calls, ensure compliance with FCA standards and internal quality criteria, and help maintain high-quality, compliant advice for customers.
The role is office-based in the UK, offering a clear career path, attention to detail, and opportunities to grow within a growing business.
Excellent listening skills and strong organisation are essential to success.
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Quality Assurance Administrator - Call Reviews & Compliance in South Cerney employer: Usay Compare
At Usay Compare, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With generous benefits such as 34 days of annual leave, enhanced family leave, and access to private health insurance, our team members are empowered to thrive in their roles while making a meaningful impact in a regulated environment. Join us in our mission to provide exceptional customer service and enjoy the unique opportunity to develop your skills in a collaborative and dynamic setting.
