Usay Compare is seeking a Policy Support Adviser in its Retentions team. You will handle inbound and outbound calls from clients considering cancellation, investigate reasons, and use structured objection handling to retain policies.
You’ll ensure compliance with FCA and DPA, and record all actions accurately. Daily tasks include managing your investigation list, coordinating with insurers, and collaborating with Sales and Renewals to determine the best client outcomes while maintaining high
#J-18808-LjbffrPolicy Retentions Specialist — Customer Focused & Compliant in South Cerney employer: Usay Compare
At Usay Compare, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With generous benefits such as 34 days of annual leave, enhanced family leave, and access to private health insurance, our team members are empowered to thrive in their roles while making a meaningful impact in a regulated environment. Join us in our mission to provide exceptional customer service and enjoy the unique opportunity to develop your skills in a collaborative and dynamic setting.
